Your Dream Floors, Our Expertise
Welcome to Bill's Carpet Center, your trusted flooring experts in Rochester, NY!
Our family-owned and operated business has been providing exceptional flooring solutions to residential and commercial clients for over 30 years. We take pride in offering a vast selection of high-quality products and exceptional customer service.
What We Offer
At Bill's Carpet Center, we proudly offer:
Carpet: Explore a diverse range of carpets, from plush and cozy options perfect for bedrooms to durable and stain-resistant choices for high-traffic areas.
Hardwood & Laminate: Discover elegant hardwood flooring or practical laminate options, all available in a variety of colors and finishes.
Luxury Vinyl: Enjoy the beauty of hardwood with the added benefits of resilience and easy maintenance.
Tile & Stone: Choose from a stunning array of tiles, from natural stone and glass to durable porcelain and budget-friendly ceramic options.
Area Rugs: Add warmth and style to any space with our captivating collection of area rugs.
Beyond just the products, we offer
- Free in-home estimates: Our experienced professionals will visit your home and provide accurate measurements and personalized recommendations.
- Unparalleled customer service: Our team is committed to understanding your needs and finding the perfect solution for your project.
- Competitive pricing: We offer transparent and affordable prices, ensuring excellent value for your investment.
- Exceptional craftsmanship: Our skilled installers ensure meticulous and professional installation of your new floors.
Why Choose Bill's Carpet Center?
- Experience and Expertise: We have extensive knowledge and expertise in all aspects of flooring, guiding you through the entire process from selection to installation.
- Quality Products: We partner with trusted manufacturers to bring you high-quality, durable flooring solutions.
- Personalized Attention: We treat every project with individual attention, ensuring your complete satisfaction.
Let Us Help You Find the Perfect Floors!
Whether you're renovating your entire home or simply refreshing a single room, Bill's Carpet Center is here to help.
Contact us today for a free consultation and discover the perfect flooring for your needs!
Overall Experience
The customers who have left reviews about Bill's Carpet Center are extremely satisfied with the services they received. The company's sales staff, including Jerry, Dave, and the Manager, are praised for their knowledge, expertise, and customer-oriented approach. The installation crew, comprising individuals such as Tommy, Chris, Justin, Sean, and Shawn, are commended for their professionalism, efficiency, and attention to detail.
Sales and Measurement
The sales process is described as effortless, with the staff taking the time to understand the customers' needs and provide personalized recommendations. Jerry, the salesman, is particularly praised for his knowledge and ability to find the perfect carpet for each customer. The measurement process is also standardized, with the installers calling the day before to confirm the date and time of installation, and arriving on time to complete the work.
Installation
The installation process is highly praised, with the installers described as "outstanding" and "100% professional." The crew is commended for their ability to work efficiently, complete the job quickly, and leave the area clean and tidy. The installers are also praised for their attention to detail, bringing up additional improvements to enhance the final result.
Quality of Work
The quality of the work completed by Bill's Carpet Center is consistently praised, with customers expressing satisfaction with the final result. The carpets and flooring installed are described as "amazing, " "high-quality, " and "excellent." The customers are thrilled with the end result and would highly recommend the company to others.
