High quality, elegant products, sold by a knowledgeable staff
Located in Rochester, New York, J.S. Excel Flooring stands out as a leading provider of high-quality flooring solutions. With over 15 years of experience, we have established ourselves as a trusted partner for residential and commercial clients seeking to elevate their spaces through stunning flooring options.
Carpet Flooring
We offer an extensive selection of carpets and area rugs from renowned brands, ensuring a wide range of styles, colors, and textures to suit your unique taste and needs. Our experienced team can provide expert Carpet Installation in Rochester, NY, for both residential and commercial settings.
Ceramic Tile Flooring
Discover a curated collection of Fashionable, Unusual, and Retro Ceramic, Porcelain, Glass, and Natural Stone Tiles to elevate your space. We prioritize quality and craftsmanship, offering diverse options to fit your individual style and budget.
Hardwood Flooring
Experience the timeless beauty and durability of our curated selection of hardwood flooring options. From traditional favorites like Oak and Cherry to exotic woods like Mahogany and Hickory, we have something for every taste. We offer both solid and engineered hardwood floors, ensuring the perfect combination of beauty, stability, and affordability.
Laminate Flooring
Create the home of your dreams with our diverse range of laminate flooring options. Combining style, functionality, and affordability, our laminate floors bring warmth and character to any space.
Vinyl Flooring
Inspired by natural elements, our luxury vinyl flooring offers the elegance and beauty of hardwood, stone, or tile at a fraction of the cost. We provide a diverse selection of tile and plank designs to match your unique style and preferences.
More than just flooring, we offer
- Expert advice: Our knowledgeable staff can guide you through the process, helping you make informed decisions about flooring selection and installation.
- Free estimates: We believe in transparency and providing accurate cost information upfront.
- Professional installation: Our skilled installers guarantee meticulous craftsmanship and attention to detail.
- Customer satisfaction: We prioritize customer satisfaction and offer a satisfaction guarantee on all our services.
Discover the difference J.S. Excel Flooring can make for your home or business. Contact us today for a free consultation and discover the perfect flooring solutions for you!
OVERALL EXPERIENCE
J.S. Excel Flooring, Inc. has received an overwhelming number of positive reviews from customers. Many reviewers have expressed their satisfaction with the company's services, mentioning their professionalism, knowledgeable staff, and excellent installation work. Some customers have also praised the company for their competitive prices and prompt responses to their inquiries.
INSTALLATION AND QUALITY OF WORK
Receivers have praised the installation team for their punctuality, professionalism, and efficiency. They have also appreciated the high-quality workmanship, with many customers noting that the finished product exceeded their expectations.
CUSTOMER SERVICE
Reviewers have consistently praised the staff at J.S. Excel Flooring for their knowledge, friendliness, and helpfulness. Many have mentioned that they were able to find the exact products they needed, and that the staff was willing to go the extra mile to ensure their satisfaction.
CONCERNS AND NEGATIVE EXPERIENCES
However, there have been some instances where customers have expressed dissatisfaction with their experiences. Some reviewers have mentioned that they encountered difficulties in getting in touch with the owner or other top-level personnel, which led to frustration and disappointment.
CONCLUSION
While J.S. Excel Flooring, Inc. has received an overall positive response from its customers, it is clear that the company has room for improvement in terms of customer service and communication. Nonetheless, the company's commitment to providing high-quality products and services has earned it a solid reputation in the community.
