Where it's easy to be GREEN
At Interstate Flooring Company, we have been serving the Greater Portland area for over 19 years. Our mission is to provide sustainable and eco-friendly flooring solutions that not only enhance the aesthetics of your space but also promote a healthier and more environmentally responsible lifestyle.
Sustainable Flooring Solutions
As a leading provider of sustainable flooring solutions, we offer a wide range of products that cater to different tastes, budgets, and lifestyles. Our product portfolio includes area rugs, bamboo, carpet, cork, hardwood, laminate, Marmoleum, natural stone, tile, and vinyl. Whether you're looking for a durable and low-maintenance option or a stylish and luxurious solution, we have something for everyone.
Our Story
Interstate Flooring Company has a rich history that dates back to 2006. Our story began when our founder, Debbie VanBaardwyk, decided to take a leap of faith and start a new venture. With over 60 years of combined experience in the flooring industry, we have become the go-to destination for homeowners and businesses looking for sustainable and eco-friendly solutions.
Services
At Interstate Flooring Company, we offer a range of services that cater to your unique needs. Our services include:
- Flooring Installation: Our experienced team of installers will ensure that your flooring is installed to perfection.
- Flooring Selection: Our knowledgeable and friendly staff will help you choose the perfect flooring solution for your space.
- Estimating: Our experts will provide you with a comprehensive estimate for your flooring project.
- Project Management: From planning to completion, we will manage your project to ensure that it is completed on time and within budget.
About Our Team
Our team is comprised of experienced and certified flooring experts who are passionate about sustainable living. We are dedicated to providing exceptional customer service and ensuring that our customers are completely satisfied with their flooring solution.
What Sets Us Apart
At Interstate Flooring Company, we are committed to providing sustainable and eco-friendly flooring solutions that not only benefit our customers but also the environment. We are proud to be a GREEN company that practices what we preach. Our showroom is located at 4315 N. Interstate Avenue in Portland, OR, and we invite you to visit us and explore our extensive range of sustainable flooring solutions.
Unprofessionalism and Poor Customer Service
Reviews highlighted unprofessional behavior from sales representatives, including being late, having a bad attitude, and being unwilling to listen to customers' needs. One reviewer was particularly upset with a salesperson's defensive and arrogant behavior when questioned about the high price quote.
Disorganization and Mistakes
Several reviews mentioned disorganization and mistakes made by the company, including ordering the wrong products multiple times and refusing to honor quoted prices.
Installation Issues
Some reviewers experienced installation issues, including incomplete installations and refusal to correct problems. One reviewer had to order a new floor from a different supplier at a lower price due to mistakes made by the company.
Payment Issues
One reviewer had a negative experience with payment, including being double-charged and having their credit score affected.
Positive Experiences
On the other hand, some reviewers had positive experiences, praising the company's selection, prices, and customer service. They appreciated the help and advice from sales representatives and the ownership's experience in the flooring industry.
Mixed Reviews on Installers' Work
Reviews were mixed about the installers' work, with some praising their work and others experiencing problems and refusing to correct them.
