Where Customer Satisfaction is at the Heart of Every Project
Floor Solutions is a leading provider of commercial flooring solutions throughout the Pacific Northwest. Established in 2005, we have built a strong reputation for delivering exceptional customer service, unparalleled expertise, and innovative solutions to meet your unique project needs.
Our Team - Your Trusted Partners
Our team of flooring experts comprises passionate individuals with deep industry knowledge and a commitment to exceeding expectations. We are dedicated to understanding your project goals and providing tailored recommendations for every phase, from project planning to completion.
Our Commitment - Delivering Value and Innovation
Our unwavering commitment to excellence sets us apart. We are continuously evolving to adapt to the ever-changing industry landscape, leveraging the latest technologies and maintaining close relationships with top suppliers to offer:
- Comprehensive product selection: Access to a vast array of high-quality flooring materials to meet any project requirements.
- Expert consultation: Collaborative pre-construction consultations to ensure the right flooring solutions for your specific needs.
- Turnkey solutions: Comprehensive project management and installation services for a seamless experience.
- Responsive communication: Regular project updates and clear communication from our dedicated team.
Industries Served
From healthcare and education to multi-family housing and office spaces, we cater to diverse industries and have successfully completed projects of all sizes and complexities. We partner with clients in:
- Healthcare
- Education
- Multi-family housing
- Office & Commercial spaces
- Retail & Hospitality
- Industrial & Manufacturing
Our Services - Tailored Solutions for Every Project
With a diverse array of services, we cater to every step of the flooring process.
- Product selection & consultation
- Pre-construction consulting
- Design & specifications
- Installation & procurement
- Project management & coordination
- Maintenance & coating services
Working with the Best
We work closely with all major suppliers and manufacturers to access the highest quality materials and stay updated on the latest industry trends. This ensures that we can provide our clients with the most innovative and sustainable solutions available.
Overall Experience
The reviews for Floor Solutions are mixed, with some customers having excellent experiences while others have had negative encounters.
Customer Service Issues
Some customers have reported poor customer service. Deezy Drakez, for example, had a terrible experience, alleging that the company was not willing to provide a technician for installation and instead only sells floors, resulting in a loss of future business. The company's customer service was also described as "disrespectful" and "horrible" by Deezy.
Positive Reviews
On the other hand, several customers have had positive experiences with Floor Solutions. Noelle Matthews, who has been working with the company for over three years, praises their responsiveness, clear communication, and quality of work. Other reviewers have also praised the company's honesty, professionalism, and value for money.
Design and Quality
Reviews highlight the company's knowledgeable and helpful staff, who assisted with design needs and provided accurate advice. The showroom is also praised for its extensive selection of samples.
Recommendations
Several reviewers have recommended Floor Solutions to others, citing their positive experiences. However, one reviewer, Lonnie Danger, only gave a 4-star review, citing the company's excellent showroom but not mentioning any specific issues with the service.
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