Your one-stop-shop for all your remodeling needs
For over five decades, Jeter's Carpet & Flooring has been the trusted choice for flooring needs in the Richmond, VA area. With a rich history of providing exceptional services, we have established ourselves as a leading provider of quality flooring solutions.
Our Story
At Jeter's Carpet & Flooring, we pride ourselves on our extensive experience in the flooring industry. Our team of knowledgeable consultants has a deep understanding of the latest flooring trends, products, and installation methods. Our sales staff is committed to providing personalized attention to every customer, ensuring that their unique needs are met with precision and care.
Expert Installations
At Jeter's Carpet & Flooring, we understand the importance of a professional installation. That's why we employ highly skilled and experienced installers who are dedicated to delivering top-notch results. Our Guaranteed Installations Policy ensures that you can relax, knowing that any issues that may arise will be addressed promptly and efficiently.
Our Showroom
step into our spacious showroom and experience the latest flooring trends firsthand. Our extensive selection of carpet, resilient sheet vinyl, hardwood, ceramic and porcelain, laminate, and luxury vinyl tile allows you to visualize your dream floor before it's installed. Our warehouse also stocks an impressive range of carpet remnants, vinyl rems, solid color bound carpets, and designer area rugs.
Partnerships and Awards
Jeter's Carpet & Flooring is proud to be a Mohawk Color Center dealer, providing exclusive access to Mohawk flooring styles and discounted pricing. We've also partnered with Synchrony Financial to offer a special financing program, giving you the flexibility to get the flooring of your dreams.
Customer Testimonials
We're proud to say that 75% of our business comes from repeat customers and referrals. This testament to our commitment to delivering exceptional products and services has earned us the loyalty and trust of our clientele.
Contact Us
To get started on your latest flooring project, visit our showroom today or schedule a consultation with one of our skilled project specialists. We look forward to working with you to bring your flooring vision to life.
Overall Experience
The overall experience with Jeter's flooring is exceptional, with customers praising the company's professionalism, communicativeness, and exceptional customer service.
Sales and Customer Service
The sales team, including James, Joe, and Barbara, are highly praised for their helpfulness, knowledge, and friendliness. They are commended for taking the time to explain options, making recommendations, and providing excellent customer service.
Installation and Quality of Work
The installation team is praised for their professionalism, promptness, and attention to detail. The quality of their work is described as "fantastic, " "excellent, " and "top-notch." Customers are thrilled with the final result, with some even stating that they couldn't find fault with anything.
Pricing and Value
The pricing is considered reasonable and competitive, with customers feeling that they received excellent value for their money.
Special Mentions
James is particularly praised for his exceptional customer service, even going above and beyond to fix a problem that wasn't the company's fault. The company's willingness to help with small, unusual requests, such as cutting a piece of carpet padding to size, is also appreciated.