We're too nice and we don't charge enough!
For over four decades, Richmond Decorating Center has been a trusted authority on flooring and home decor in the Richmond, Glen Allen, and Newport News areas. Our story began in 1977, when we opened our first showroom in Richmond, Virginia. Since then, we have grown to become one of the largest and most respected flooring retailers in the region.
Our Mission
Our mission is to provide our customers with an unparalleled shopping experience, offering a vast selection of high-quality flooring products, expert advice, and exceptional customer service. We take pride in being a community-oriented business, committed to giving back to our community through various charitable initiatives.
Our Services
At Richmond Decorating Center, we offer a wide range of services to cater to the unique needs of our customers. Whether you're looking to install new floors, upgrade your home decor, or simply need expert advice, our team of skilled professionals is here to help. Our services include:
- Flooring Installation: Our experienced installers are dedicated to providing exceptional craftsmanship and attention to detail, ensuring that your new floors look and feel their best.
- Homework Consultations: Meet with one of our knowledgeable project specialists to discuss your flooring needs and receive personalized recommendations.
- In-Home Measurements: Our team will come to your home to take precise measurements, ensuring a perfect fit for your new flooring.
- Sample Shipment: We ship samples of our products directly to your doorstep, allowing you to see, touch, and compare our products in the comfort of your own home.
Our Products
Our extensive product range includes:
- Carpet: Our selection of carpets includes a variety of materials, textures, and colors to suit every taste and style.
- Hardwood: From classic oak to exotic species, our hardwood collection features a wide range of styles and finishes.
- Laminate: Our laminate products mimic the look of natural stone and wood, offering an affordable alternative.
- Tile: From classic ceramic to modern glass and metal, our tile collection is perfect for kitchens, bathrooms, and beyond.
- Luxury Vinyl: Experience the warmth and authenticity of natural materials with our luxury vinyl products.
- Waterproof Flooring: Our waterproof flooring solutions are perfect for bathrooms, kitchens, and living areas.
Our Locations
Visiting one of our three locations in Richmond, Glen Allen, or Newport News is easy. Our showrooms are open during extended hours to accommodate your busy schedule.
- Richmond: 6305 Hull Street Road, Richmond, VA 23224
- Glen Allen: 10834 West Broad St, Glen Allen, VA 23060
- Newport News: 744b City Ctr Blvd #200, Newport News, VA 23606
Communication Issues
Some customers have reported having difficulty getting in touch with Richmond Decorating representatives, including Jeff, who failed to return phone calls and respond to emails. The tile guy scheduled to work on a project failed to show up on time and was not available by phone. This lack of communication led to frustration and disappointment for the customers.
Quality of Work
On the other hand, many customers have praised the quality of work provided by Richmond Decorating. Susan Marie was particularly commended for her expertise, professionalism, and ease of communication. Customers have reported being pleased with the results of their projects, including the installation of blinds, flooring, and wallpaper.
Blind Selection
Wendy was specifically praised for her guidance in selecting blinds for a new house. Customers appreciated her no-pressure sales approach and her willingness to share her expertise without forcing her opinions on them.
Flooring
Richmond Decorating was also appreciated for their help in selecting and installing floorings, including luxury vinyl and carpet. Customers have reported being pleased with the final results and appreciated the team's professionalism and attention to detail.
