A Better Floor. A Better Way.
At Fleming Flooring & Design Centers, we're proud to be a family-owned and operated business that has been serving the Metro Atlanta area for over 50 years. Our story began in 1971 when our founder, Al Fleming, started Fleming Carpet with a focus on providing exceptional customer service, quality products, and installations at an affordable price. Over the years, we've grown to become one of the largest and most respected flooring companies in the region.
Our History and Values
Our history is rooted in our commitment to customer satisfaction. We've always believed that providing a personalized experience for each and every customer is the key to building lasting relationships. From our humble beginnings to our current status as a leading flooring company, we've remained committed to our core values of quality, customer service, and community involvement.
Our Services
At Fleming Flooring & Design Centers, we offer a wide range of flooring products and services, including:
Flooring Products
- Carpet
- Hardwood
- Laminate
- Tile
- Luxury Vinyl Plank
Commercial Services
- Carpet Installation
- Hardwood Installation
- Laminate Installation
- Tile Installation
Flooring Selection
Our showroom is designed to help you make an informed decision about your flooring needs. With a vast selection of products from leading manufacturers, you're sure to find the perfect match for your home or business.
Meet Our Team
Our team of experts is dedicated to providing you with the best possible service. Meet some of the talented individuals who make up our team:
- Todd Fleming, President
- Adger, Warehouse Manager
- Ashley, Installation Manager
- Billy, Service & Warranty Manager
- Dave, Project Coordinator
- Deidra, Purchasing Manager
- James, Builder Representative
- Jeff, Retail Sales Representative
- Jennifer, Director of Operations
- Jesus, Warehouse Manager
- Lance, Builder Representative
- Meg, Warranty & Claims Representative
- Monica, Showroom Representative
- Pamela, Showroom Manager
- Robert, Builder Representative
- Ronnie, Estimator
- Russ, Retail Sales Representative
- Sean, Tile Quality Control Manager
- Shawna, Accounting Representative
Contact Us
Whether you're a homeowner, builder, or contractor, we invite you to visit our showroom or contact us to learn more about our products and services. With our extensive experience and commitment to customer satisfaction, we're confident that we can meet your flooring needs.
Overall Experience
The reviews for Fleming Flooring are mixed, with some customers having a positive experience and others being very dissatisfied.
Quality of Work and Service
Some reviewers praised the company's work, saying that the installers were efficient, professional, and tidy, and that the service was better than big box retailers. Others had a very different experience, with complaints about shoddy work, lack of integrity, and dishonesty. Some customers reported issues with their flooring, such as humps in the floor, squeaky stairs, and poorly installed tile.
Customer Service
Some reviewers reported excellent customer service, saying that the staff was knowledgeable, nice, and provided great assistance. Others had a poor experience, with complaints about being talked down to, belittled, and ignored.
Recommendation
Based on the reviews, it seems that Fleming Flooring may not be the best choice for everyone. Some customers had a great experience, but others were very dissatisfied with the quality of work and service. It's recommended to carefully consider options before employing this company.