Transforming Spaces, One Floor at a Time
Welcome to Flooring Zone, your premier destination for top-notch flooring solutions in the Metro Atlanta area. We have been proudly serving our community since 2008, providing unparalleled customer service and a vast selection of high-quality products. Our commitment to our customers and our extensive range of flooring options have earned us a reputation as one of the leading flooring companies in the region.
Our Flooring Services
At Flooring Zone, we are dedicated to providing our clients with a seamless, satisfying experience from start to finish. We take the time to understand your specific needs, preferences, and budget to make informed product recommendations tailored to you. Once you've made your selection, our professional team installs your new flooring with meticulous attention to detail, ensuring a job well done.
Our extensive flooring services include:
- Consultation and Estimation: Before we begin, we offer a free, in-home consultation to assess your space and offer expert advice. We then provide you with an accurate estimate for your project.
- Residential and Commercial Flooring: From cozy homes to bustling businesses, our team caters to a wide range of flooring needs. We offer a variety of products and services suitable for both residential and commercial properties.
- Product Selection: We pride ourselves on our diverse range of flooring options, from basic carpets to luxurious hardwoods, laminates, and more. Our products come from some of the nation's top retailers, ensuring superior quality.
- Installation and Maintenance: Our skilled technicians handle all installations and maintenance, giving you peace of mind and a beautiful end result that will last for years.
Our Commitment to Customer Service
Customer satisfaction is our top priority at Flooring Zone. Our team is committed to providing exceptional customer service throughout the entire process. We're always available to answer any questions, address concerns, and provide guidance on maintaining your new floors. We strive to exceed your expectations in every interaction.
Contact Us Today
Ready to update your space with stylish, durable flooring? Look no further than Flooring Zone. We are eager to help you find the perfect flooring solution for your needs and budget. Contact our team today to schedule your free, in-home consultation and discover why we're the premier choice for flooring services in the Metro Atlanta area.
Quality of Work and Communication
The reviews for Flooring Zone are mixed, with some customers reporting positive experiences and others experiencing significant issues. The good reviews highlight the company's ability to complete work efficiently and to a high standard, with one customer even hiring them again for their second project. However, the negative reviews paint a very different picture, with customers reporting poor communication, shoddy workmanship, and unprofessional behavior from the owner.
Problematic Behavior by Chris Cheney
Several reviews specifically mention Chris Cheney, the owner, as being unprofessional and dishonest. One customer, Mark Brown, claims that Cheney is a fraud who subcontracts work and refuses to take responsibility for his company's mistakes. Another customer, Leah McNeil, reports that Cheney and his team broke off a corner of her marble hearth and tried to glue it back on, while also accusing her of breaking it.
Unreliable Communication
Many of the negative reviews cite issues with communication from Chris Cheney and his team. Some customers report not being able to get in touch with him at all, while others have received unhelpful or unprofessional responses to their concerns.
