Building relationships, one floor at a time.
At Kiser's Floor Fashions, we have been serving the Memphis area for over 60 years. Our story began in 1950 when Robert W. Kiser, also known as Bob Kiser, decided to turn his passion for flooring into a business. Our founder's vision was to provide high-quality flooring products and exceptional customer service to the community. Today, we have three showrooms located in Midtown, Cordova, and Germantown, making it convenient for customers to visit and explore our wide range of flooring options.
Our Services
At Kiser's Floor Fashions, we understand the importance of a well-designed and installed flooring system. That's why we offer a wide range of services to cater to our customers' needs. Our knowledgeable and experienced sales team is dedicated to providing the highest level of customer service and expertise. Our team of professionals consists of several sales representatives with over 25 years of experience in the floor covering industry. We take pride in staying up-to-date with the latest trends, products, and technologies to ensure that our customers receive the best solutions for their flooring needs.
Our professional installation team is made up of experienced and certified installers who are dedicated to providing top-notch installations. We take pride in our work and conduct ourselves as guests in our customers' homes, leaving their properties as neat and clean as when we arrived. Our installation team is trained to minimize seams, but in some cases, seams are inevitable and are not covered by our lifetime installation warranty.
Lifetime Installation Warranty
We are proud to offer a lifetime installation warranty on our residential carpet installations. This warranty is a result of our commitment to providing exceptional service and stands out from the industry standard. If at any time during the first 30 days after installation, you decide you don't like your new flooring for whatever reason, we'll replace it free of charge. We're confident in our work, and this warranty is a testament to our dedication to customer satisfaction.
Free In-Home Measurement/Consultation
We believe that every customer deserves a personalized experience. That's why we offer a free in-home measurement and consultation service. Our experts will come to your home, measure your space, and provide a customized flooring solution tailored to your specific needs.
Commercial Division
At Kiser's Floor Fashions, we understand the importance of quality flooring in commercial settings. Our commercial division specializes in installing a wide range of flooring products, including heat-welded sheet vinyl, vinyl tile, ceramic, marble, direct glue carpet, double stick padding, and rubber flooring. Our commercial division manager is dedicated to providing top-notch service and ensuring that your business or institution receives the best flooring solutions.
Scheduling an Appointment
At Kiser's Floor Fashions, we're committed to making your flooring experience seamless. Whether you're looking for residential or commercial flooring solutions, our team is here to guide you through the process. Schedule an appointment today and let us help you find the perfect flooring solution for your needs.
Overall Experience
The reviews are mixed, with some customers having a positive experience with Kiser Flooring, while others have had issues with their services.
Product Selection and Quality
Many customers have praised Kiser Flooring for their impressive selection of flooring options and quality products. They have a wide range of choices, including ceramic tile, carpet, and laminated hardwood, and customers have been satisfied with their purchases.
Customer Service
Some customers have had excellent experiences with the customer service at Kiser Flooring, with staff members being helpful and knowledgeable. However, others have had issues with communication and follow-up, with some feeling that the company is only interested in making a sale and not in ensuring customer satisfaction.
Installation Issues
Several customers have reported issues with the installation process, including poor workmanship, damage to property, and lack of communication. Some have had to deal with multiple visits from installers to fix mistakes, and others have been left feeling frustrated and disappointed.
Pricing and Value
Some customers have felt that the prices at Kiser Flooring are reasonable, especially compared to larger chain stores. However, others have felt that the company is overpriced and not transparent about their costs.
