Transforming Spaces, One Room at a Time.
Carpet Spectrum is your trusted local flooring provider in the Memphis, TN area. We thrive on helping you achieve the beautiful and functional floors you've always dreamed of. With decades of experience and a team of passionate experts, we're committed to providing exceptional service and unparalleled flooring solutions.
Who We Are
Family-owned and operated, Carpet Spectrum understands the importance of having the right flooring for your home or business. We listen carefully to your needs and aspirations, offering personalized guidance throughout the process. Our skilled project specialists are highly trained and certified, ensuring professionalism and meticulous installation every time.
Why Choose Carpet Spectrum?
Choosing the right flooring is a significant decision. We believe in:
- Expertise: Extensive knowledge of various flooring materials, patterns, and trends.
- Quality: Sourcing only the finest materials from reputable manufacturers.
- Customization: Tailoring solutions to your unique spaces and budgets.
- Professionalism: Skilled installation, meticulous attention to detail, and personalized communication.
- Customer Service: Dedicated to ensuring your complete satisfaction from start to finish.
Our Services
Carpet Spectrum offers a comprehensive range of services to meet all your flooring needs, including:
Hardwood Flooring
- Refinishing & sanding
- Installation & pre-installation
- Expert repair and restoration
Carpet & Rugs
- Professional cleaning and restoration
- Comprehensive repairs and replacements
Luxury Vinyl & Laminate Flooring
- Luxurious visuals and warm textures
- Water-resistant and durable
- Affordable alternative to hardwood
Tile & Stone Flooring
- Wide variety of materials and finishes to choose from
- Expertise in installation and design
- Seamlessly blended with other flooring materials
Additional Services
- Free estimates and consultations
- Convenient financing options
- Comprehensive warranties on all products and services
Our Values
At Carpet Spectrum, we are driven by:
- Integrity: Adherence to ethical principles and transparency in all our business practices.
- Customer Focus: Dedicated to exceeding your expectations and fostering lasting relationships.
- Quality: Commitment to delivering exceptional workmanship and materials.
- Innovation: Staying updated with industry trends and advancements.
Negative Experiences
The majority of reviewers had negative experiences with Carpet Spectrum. Many reported delayed or missed appointments, unprofessional behavior from employees, and subpar service. Some reviewers experienced damage to their property, such as a broken bathroom vanity, while others were left with unfinished work or poor cleanliness. Some employees were described as rude, such as Bill Mercer, while others were seen as unprofessional, like Mike.
Poor Communication
Communication issues were a common theme among reviewers. Many reported not being notified about changes to their appointments, such as delayed arrivals or rescheduling. Some reviewers felt mislead or lied to by employees, which led to frustration and disappointment.
Mixed Reviews
However, not all reviews were negative. A few reviewers praised Carpet Spectrum for their professional service and quality work. Some reviewers appreciated the quick turnaround and affordable prices. One reviewer even recommended the company for professional use.
