Know what your customer wants and exceed their expectation.
Our Story
At Premier Hardwood Flooring, we pride ourselves on our reputation for providing exceptional service and unparalleled quality. With over 23 years of experience, we have established ourselves as a trusted leader in the hardwood flooring industry, serving the Greater Rochester, New York area. Our commitment to customer satisfaction is unwavering, and we strive to exceed expectations with every project we undertake.
Our Services
We specialize in a range of services, including:
Hardwood Floor Sanding
Our skilled technicians employ state-of-the-art equipment with HEPA filter vacuums to minimize dust and ensure a smooth, uniform finish. We sand floors using coarse, medium, and fine sandpaper, carefully hand-sanding edges along the perimeter to ensure a flawless finish.
Hardwood Flooring Repairs
Whether your repair is minor or complex, we have the expertise to restore your floors to their former glory. Using traditional woodworking techniques, we replicate existing patterns and repair damaged boards, delivering a pristine finish that meets your highest standards.
Hardwood Floor Refinishing
Refinishing your hardwood floors is a simple way to restore their original beauty. Our professionals use advanced tools and methods to buff, tack, and vacuum between finish applications, ensuring an evenly finished product.
Hardwood Flooring Installation
We adhere to the National Wood Flooring Association's installation guidelines, providing high-quality installations of domestic and exotic wood species. We expertly install various patterns and styles, including strip, parquet, and custom designs.
Our Commitment
At Premier Hardwood Flooring, we are dedicated to delivering outstanding results, prompt service, and exceptional communication. We take the time to listen to your needs, providing personalized solutions tailored to your unique requirements.
Your Trust is Our Priority
With over 23 years of experience, we have built a reputation for integrity, reliability, and dedication to excellence. Our fully-insured team is equipped to tackle any project, no matter the size or complexity.
Let Us Craft Your Dream Floor
Whether you're seeking a simple refinishing, a repair, or a brand-new installation, our team of experts is here to guide you every step of the way. Contact us today to schedule a free estimate and experience the Premier Hardwood Flooring difference.
Overall Experience
The reviewers had an exceptional experience with Premier Hardwood Flooring, praising the company's professionalism, communication, and high-quality work.
Quality of Work
The reviews highlighted the excellent craftsmanship of the team, with many mentioning that their floors looked "brand new, " "perfect, " and "like magic." The work was described as "amazing, " "excellent, " and "impeccable."
Communication and Professionalism
The reviewers appreciated the company's clear communication, responsiveness, and professionalism throughout the process. They praised the team's ability to explain the process, provide suggestions, and accommodate changes.
Timeliness and Efficiency
Many reviewers mentioned that the work was completed quickly, with some jobs taking only two days. The team was also commended for their efficiency and ability to work around their clients' schedules.
Customer Service
The reviewers praised the company's customer service, citing the team's kindness, respect, and courtesy. They appreciated the attention to detail and the extra effort made to ensure their satisfaction.
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