There is no substitute for experience.
At Consumer Carpets & Flooring, we pride ourselves on being a family-owned and operated business that has been dedicated to providing quality carpet, hardwood, laminate, tile, vinyl, and window treatment solutions to the tristate area since 1989. Our commitment to excellence, combined with our expertise and outstanding customer service, has made us the trusted choice for all flooring needs in Jersey City, NJ.
Our Story
Consumer Carpets & Flooring was founded on the principles of pride, expertise, and exceptional workmanship. We take pride in being a family-owned business that has been serving the community for over three decades. Our story is one of dedication, hard work, and a passion for providing the best possible products and services to our customers. We believe that our customers deserve the best, and we strive to deliver on that promise every day.
Our Services
We offer a wide range of services to cater to our customers' diverse needs. Our flooring experts can help you choose the perfect flooring solution for your home or commercial space. We specialize in carpet, hardwood, laminate, tile, luxury vinyl tile & plank, sheet vinyl (linoleum), and window treatment. Our services extend to hardwood floor refinishing, window treatment services, and more. We also offer convenient financing options and free in-home estimates to make your flooring experience seamless.
Why Choose Us?
So, why should you choose Consumer Carpets & Flooring? The answer is simple: we're a family-owned business that cares about our customers. We're committed to providing top-notch products and services that meet the highest standards of quality and excellence. Our team of experts is dedicated to helping you find the perfect flooring solution that fits your lifestyle, budget, and preferences. We're proud of our reputation for exceptional customer service, and we guarantee that you'll be delighted with your experience with us.
Get Inspired
Take a look at our beautiful flooring galleries for inspiration, and let us help you turn your vision into a reality. Whether you're looking for a stylish and comfortable carpet, a durable and long-lasting hardwood floor, or a luxurious and water-resistant luxury vinyl tile, we've got you covered. Browse our products, services, and inspiration sections to get started on your flooring journey today!
Overview of Consumer Carpets & Flooring Reviews
Positive Reviews
The majority of reviewers praised Consumer Carpets & Flooring for their excellent service, professionalism, and high-quality workmanship. Many customers expressed their satisfaction with the installation of their flooring, including laminate flooring, carpet installation, and repair flooring services. They commended the team's attention to detail, prompt communication, and flexibility in accommodating their needs. Some reviewers also appreciated the competitive pricing and the company's willingness to work with them to find the best solution.
Negative Reviews
On the other hand, some reviewers expressed dissatisfaction with their experience with Consumer Carpets & Flooring. Common complaints included poor communication, lack of professionalism, and subpar workmanship. Some customers reported issues with the quality of the flooring materials, incorrect installation, and unresponsiveness to their concerns. A few reviewers also felt misled about the brand and quality of the flooring products.
Notable Reviews
- Hillary Hartnett praised the team's exceptional service, citing their willingness to go above and beyond to ensure a smooth renovation process.
- Diego Pilares commended the company's commitment to delivering high-quality results, even when faced with initial confusion over the color of the flooring.
- Saif Khan, on the other hand, expressed frustration with the poor installation of his carpet, citing lack of response to his concerns and unprofessional behavior.
- Helena Fredericks appreciated the company's competitive pricing, efficient communication, and excellent workmanship.
- Rm Sah reported a negative experience, citing dishonest business practices, lack of ethics, and failure to meet commitments.
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