Add accent and beauty to your surfaces!
At Quest Flooring, we pride ourselves on providing exceptional service and unparalleled quality in pre-finished, unfinished hardwood, and laminate flooring. With over 19 years of experience in the industry, our goal is to give our customers the best possible products with an unbeatable price. Our mission is to provide exceptional service, quality products, and a level of transparency that is rare in the flooring industry.
Our Story
Founded by James Olmstead in 1998, Quest Flooring started as a small business with a dream to change the way people buy and install flooring. Recognizing the discrepancy between the quality of products and the prices charged by local stores, James aimed to create a business that would provide top-notch products at affordable prices. Since then, Quest Flooring has grown from a small startup to a reputable name in the flooring industry. Today, we continue to stand by our founding values of honesty, transparency, and exceptional service.
Our Services
At Quest Flooring, we specialize in providing a wide range of flooring services, including:
- Pre-finished and unfinished hardwood flooring
- Laminate flooring
- Engineered hardwood flooring
- Bamboo and strand bamboo flooring
We understand that every home is unique, which is why we take the time to listen to our customers' needs and provide tailored solutions that meet their requirements. Our team of experts works closely with each customer to ensure that their new floor meets their expectations.
Why Choose Us
At Quest Flooring, we believe that attention to detail is what sets us apart from the competition. We follow strict guidelines and procedures for proper installation, ensuring that our products look great and last for years to come. With a reputation for excellent service and quality products, we have never had to file a claim. Our customers' satisfaction is our top priority, and we strive to make every homeowner feel like family.
About Our Products
We work with some of the best manufacturers in the industry, offering a variety of products that suit every taste and budget. Our range includes:
- Low Mountain: Engineered and solid hardwoods with a 4-sided micro-bevel, 25-year warranty, and 8 coats of polyurethane.
- Somerset: Pre-finished and engineered hardwoods with a 25-year warranty and 7 color selection in red and white oak.
- Viking: Exotic woods with a micro-beveled edge and a matte finish.
Get Started
If you're looking for a new floor that meets your needs and your budget, look no further than Quest Flooring. Contact us today to schedule a free consultation and take the first step towards transforming your home with the best flooring solutions.
Quality of Work
The reviews consistently praise the high quality of work provided by Quest Flooring. The customers appreciate the attention to detail, the professionalism, and the craftsmanship exhibited by Jim and his team. They highlight the perfectionist nature of Jim, who ensures that every aspect of the job is done correctly and to a high standard.
Communication
The reviews also praise the excellent communication skills of Jim and his team. Customers appreciate the timely updates and the effort made to keep them informed throughout the project. This transparency and communication have helped build trust with the customers, making them feel valued and respected.
Trustworthiness
Many customers comment on the trustworthiness of Jim and his team. They mention that they were able to leave their property unattended while the work was being done, knowing that Jim would take care of their belongings. This sense of trust has led to strong recommendations and repeat business.
Price and Value
The reviews suggest that Quest Flooring offers reasonable prices and a high level of value for the work done. Customers appreciate the honesty and transparency in the quoting process and the high-quality materials used.
Negative Experience
One customer, Lee W., had a negative experience with Quest Flooring. They reported difficulty making decisions, a lack of warranty, and broken promises. However, this negative review is an exception to the overwhelmingly positive feedback.
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