At Classic Floors & Countertops, we pride ourselves on being the premier showroom for all your flooring and countertop needs in Southwest Florida. Our story began in 2005, when our founder and CEO, Philip Young, relocated to Naples from the East Coast, bringing with him over 25 years of experience in the construction and remodeling industry. With a passion for providing exceptional personalized service and a commitment to excellence, Philip founded Classic Floors & Countertops, intending to bring the most impressive collection of flooring products to the Southwest Florida market.
Our Company
As a family-owned and operated business, we take pride in offering a wide range of flooring options, including solid hardwood, engineered wood, laminate, tile, and carpet, as well as countertops and H2alO's innovative smart water leak detection system. Our extensive showroom, comprising over 6,000 square feet, allows our customers to explore an impressive selection of products from leading manufacturers such as Mohawk, American Olean, LM Flooring, Kane Carpet, and Hydrocork, among others. Our team of experts is dedicated to ensuring that every customer's experience is nothing short of exceptional, providing personalized service, and addressing every concern and question with comprehensive knowledge and expertise.
Our Team
At Classic Floors & Countertops, we take pride in our team's diverse background and extensive experience in the construction and remodeling industry. Our founder and CEO, Philip Young, brings over 25 years of experience in the industry, having spent over 20 years working with various construction and remodeling companies in the East Coast. Our CFO and Operations Manager, Katie Grant, has a strong background in finance and operations management, with a keen eye for detail and a passion for delivering exceptional results.
How We Can Help You
From selecting the perfect flooring for your home or business to designing the kitchen and bathrooms of your dreams, our expert team is dedicated to making your design dreams come true. With a comprehensive understanding of every aspect of the remodeling process, we take the stress out of the experience, ensuring that every project is completed to the highest standards, on time, and on budget. Whether you're looking to upgrade your home, renovate your office space, or design a luxurious private residence or commercial property, our team is committed to delivering exceptional results that exceed your expectations.
What Sets Us Apart
At Classic Floors & Countertops, we take pride in our commitment to exceptional customer service, unparalleled selection, and unmatched expertise. Our dedication to understanding our customers' unique needs allows us to provide personalized solutions, tailoring our services to meet every individual's specific goals and preferences. Our commitment to excellence, our passion for innovation, and our dedication to our customers set us apart from the competition, making us the premier choice for all your flooring and countertop needs in Southwest Florida.
Overall Quality of Service
Classic Floors and Countertops has received overwhelmingly positive reviews from customers, with many praising the company's exceptional craftsmanship, reliability, and professionalism.
Installation and Follow-up
Multiple reviewers have commended the company's installation and follow-up services, noting that the quality of the final product has exceeded their expectations. Many customers have reported that the company's crew members have been punctual, professional, and responsive to their needs.
Communication
Reviews have consistently praised the company's communication, with many customers noting that they received regular updates throughout the project and that the team was easy to reach out to with questions or concerns.
Showroom and Selection
Several reviewers have mentioned the company's extensive showroom, which offers a vast selection of high-quality flooring, tiles, and other products.
Timing and Budget
While some reviewers have noted that delays occurred due to unforeseen circumstances, the company has generally been praised for staying within budget and meeting deadlines.
Negative Experiences
One reviewer, Khaum Feem Xiong, reported experiencing harassment from the company, citing multiple unwanted calls and messages despite their requests to be left alone. The reviewer urged the company to check its customers' information and stop calling people who have not had any business with them.
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