Great floors. Done right!
At The Carpet & Tile Center Inc., we take pride in being a family-owned and operated business that has been serving the Kissimmee, FL area for years. Our team of experts is committed to providing top-notch flooring installation, repair, and maintenance services to residential and commercial clients. We understand that every space is unique, and that's why we offer a wide range of flooring options to cater to diverse tastes, styles, and budgets.
Our Services
Our comprehensive services include flooring installation, repair, and maintenance for both residential and commercial properties. We specialize in hardwood flooring, vinyl flooring, carpet, tile, and luxury vinyl flooring, and we only work with leading manufacturers to ensure the highest quality products. Our licensed installers are dedicated to providing exceptional craftsmanship and attention to detail, ensuring that your floors exceed your expectations. We also offer convenient financing options to help you get the floors of your dreams without breaking the bank.
Our Commitment
At The Carpet & Tile Center Inc., we're committed to excellence in everything we do. From the initial consultation to the final walk-through, we strive to provide an exceptional customer experience that sets us apart from the competition. We're dedicated to building long-lasting relationships with our clients, and we're proud to have earned the trust of countless homeowners and business owners in the Kissimmee area.
Our Products
Our product range is designed to cater to diverse needs and preferences. We offer a vast selection of hardwood flooring, laminated floors, carpet, tile, and vinyl flooring from leading manufacturers like Mohawk, Shaw, Daltile, Florida Tile, Tesoro, Queen, Philadelphia, Bruce, and Hartco. We're proud to be associated with some of the most reputed brands in the industry, and we're confident that we can find the perfect flooring solution for your specific needs.
Estimate and Customer Service
The reviews highlight the importance of a fair and professional estimate, as well as good customer service. Some customers praised the company for providing a free estimate, being professional, and having a helpful staff. On the other hand, some customers had negative experiences, including being ignored, receiving poor customer service, and being told to go to a different carpet shop.
Installation and Product Quality
The reviews also focus on the quality of the products and services provided. Some customers were extremely satisfied with the installation of their carpet or flooring, praising the workmanship, timeliness, and professionalism of the installers. A few customers mentioned that the prices were reasonable and the products were of high quality. However, one customer felt that the estimate was overpriced.
Issues with Scheduling and Communication
A few customers experienced issues with scheduling and communication. One customer mentioned that the owner rescheduled multiple times and eventually hung up on them, while another customer felt that they were not informed about the exclusivity of a particular carpet type.
Positive Experiences
Many customers had extremely positive experiences with the company, praising the staff, including Travis Harrell, Austin, and others, for their professionalism, kindness, and helpfulness. They appreciated the wide selection of products, the reasonable prices, and the quality of the workmanship.
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