Transforming Your Space, One Floor at a Time
About River City Nice Floors
River City Nice Floors is a locally owned and operated business specializing in providing exceptional flooring solutions for homes and businesses in the community. We take pride in offering a vast selection of high-quality flooring options, alongside personalized guidance and expert installation services.
Our team understands that choosing the right flooring can be overwhelming. That's why we are committed to providing personalized attention and careful recommendations based on your unique needs, budget, and style preferences.
Diverse Flooring Options
- Hardwood flooring: Durable, timeless elegance for a classic look.
- Luxury Vinyl Plank (LVP): Waterproof and scratch-resistant, perfect for busy families.
- Engineered wood flooring: Beautiful and stable, offering the warmth and beauty of natural wood.
- Carpet flooring: Soft, cozy, and excellent for noise reduction.
- Tile and stone flooring: Durable and stylish options perfect for bathrooms, kitchens, and entryways.
Professional Services
- In-home consultations to discuss your needs and preferences.
- Precise measurements and accurate estimates.
- Experienced installation by certified technicians.
- Specialized services for commercial properties.
- Effective project management from start to finish.
Our Promise
At River City Nice Floors, we believe in:
- Exceptional Customer Service: We value clear communication, transparency, and personalized attention.
- High-Quality Products: We partner with reputable manufacturers to offer durable and stylish flooring solutions.
- Expert Installation: Our installers are highly skilled and ensure precise and efficient installations.
- Competitive Pricing: We offer competitive prices without compromising on quality.
Get Started Today
Let River City Nice Floors help you transform your space with beautiful and functional flooring. Contact us for a free consultation and discover the perfect flooring solutions for your home or business.
Quality of Work and Service
River City Flooring has consistently received high marks for the quality of their work and service. Many customers have praised the professionalism and expertise of their sales associates, particularly Sam Terwilleger, who has been instrumental in helping customers find the perfect products for their needs. The installation team is also commended for their punctuality, courtesy, and attention to detail.
Customer Interface
The customer interface at River City Flooring is highly praised, with many customers expressing gratitude for the easy and stress-free experience of selecting products, scheduling installations, and communicating with the staff. The showroom experience is highlighted as a particularly positive part of the process.
Complaints
However, one customer, Nicole Hicks, had a highly negative experience with River City Flooring. She reported poor communication, subpar work, and numerous mistakes, including damaged walls, gougged cabinets, and broken baseboards. The customer felt that the company did not take responsibility for the errors and was relieved to receive a discount on the job only after significant complaints were made.