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A Legacy of Quality and Service Since 1915
O'Krent Floors has been a San Antonio institution for over a century, specializing in providing exceptional flooring solutions to residential and commercial clients. Family-owned and operated for five generations, we take pride in offering personalized attention, comprehensive expertise, and unbeatable selection to every customer.
Our Services
We offer a vast array of flooring options to meet your unique needs and preferences. Whether you're looking for:
- Carpet: Ideal for bedrooms, living rooms, and high-traffic areas, offering warmth, comfort, and sound absorption.
- Hardwood: Classic and timeless, providing elegance, durability, and remarkable beauty.
- Tile & Stone: Perfect for bathrooms, kitchens, and outdoor spaces, offering exceptional durability, moisture resistance, and versatility.
- Luxury Vinyl & Laminate: Affordable, stylish, and incredibly realistic, mimicking the look of premium materials at a fraction of the cost.
- Area Rugs: Add color, texture, and warmth to any space, helping to define areas and create cozy atmospheres.
More Than Just Flooring
At O'Krent Floors, we believe in exceeding expectations. Our commitment to exceptional customer service is reflected in:
- Personalized consultations: We take the time to understand your needs, preferences, and budget.
- Free in-home consultations: We bring the showroom to you, making the selection process convenient and enjoyable.
- Expert installation: Our experienced technicians ensure a seamless and professional installation every time.
- Exceptional warranties: We offer industry-leading warranties on all our products and workmanship.
Why Choose O'Krent Floors?
- Generations of experience: Our family-owned business has been serving the San Antonio community for over a century.
- Unwavering commitment to service: We prioritize personalized attention and exceptional customer care.
- Comprehensive selection: Diverse range of high-quality flooring solutions to meet any need.
- Competitive pricing: We offer unmatched value to ensure the best possible experience for our customers.
Let O'Krent Floors be your trusted partner in creating the beautiful and functional home you desire. Contact us today and let us help you find the perfect flooring solutions for your home!
Exceptional Experience
O'Krent Floors consistently delivered outstanding services, exceeding customers' expectations. From the initial consultation to the installation, the team demonstrated exceptional professionalism, honesty, and attention to detail. Sales representatives like Nick Demaio, Mike, Jason, and Kaylyn went above and beyond to understand customers' needs, providing personalized recommendations and expert guidance. Installers like Victor, Matt, Eric, and Jason O'Krent himself showed incredible skill and dedication, ensuring high-quality workmanship and a seamless installation process.
Commitment to Quality and Customer Satisfaction
O'Krent Floors prioritized customer satisfaction, addressing any issues promptly and respectfully. In cases where problems arose, the company stood by their satisfaction guarantee, redoing the entire project to ensure complete satisfaction. Other customers praised the team's commitment to quality, citing their attention to detail, excellent communication, and willingness to listen.
Installation and Project Management
O'Krent Floors' installation team was commended for their professionalism, punctuality, and attention to detail. They managed projects efficiently, minimizing disruption to customers' daily lives. Installers were able to install flooring while customers lived in the house, making the process as least invasive as possible.
Long-standing Reputation and Recommendations
O'Krent Floors boasts an impressive track record of delivering exceptional services, earning the trust of its customers. Many reviewers recommended the company to friends and family, praising their excellent customer service, quality workmanship, and commitment to satisfaction.
One Disappointment, But Resolution
The one instance of dissatisfaction was due to miscommunication and issues with the initial installation. However, O'Krent Floors rectified the situation, redoing the project to the customer's satisfaction.
Verdict
O'Krent Floors' exceptional services, exceptional team, and commitment to customer satisfaction have earned the company a well-deserved reputation for excellence. Customers rave about the company's professionalism, honesty, and attention to detail, making O'Krent Floors the go-to choice for flooring needs.
