Empowering Your Vision with Quality Flooring Solutions
At Oasis Wood Flooring, we pride ourselves on providing exceptional products and services to our customers. Our journey began over a decade ago, and since then, we have become a leading supplier of high-quality wood flooring. Our mission is to deliver unparalleled products that meet the highest standards of quality, durability, and style.
Our Services
We offer a wide range of services to ensure our customers receive the best possible experience. Our knowledgeable team is dedicated to providing expert advice on our products, ensuring that customers make informed decisions. From product selection to installation, we take care of every aspect to ensure our customers are satisfied. Our services include:
- Product selection: Our team helps customers choose the perfect flooring product that suits their needs and style.
- Installation: We provide professional installation services to ensure our products are installed correctly and to the highest standards.
- Maintenance: Our team provides maintenance tips and guides to help customers keep their flooring in excellent condition.
- Warranty: We offer comprehensive warranties on our products and services to give customers peace of mind.
Our Products
Our vast collection of products includes a wide range of wood flooring options, from engineered wood to laminate flooring. Our products are designed to cater to various tastes and styles, ensuring that every customer finds something that suits their taste. Our product categories include:
- Carmel Collection: A luxurious collection of engineered wood flooring
- Express Collection: A budget-friendly option for those who want a stylish and affordable flooring
- Galaxy Collection: A unique collection of engineered wood flooring with a distressed finish
- Laminate Collection: A durable and affordable option for those who want a laminate flooring solution
- Old Carmel Collection: A classic collection of engineered wood flooring with a traditional look
- Premier Collection: A premium collection of engineered wood flooring with a high-quality finish
- Rainbow Collection: A vibrant collection of engineered wood flooring with a natural finish
- Seaside Collection: A coastal-inspired collection of engineered wood flooring
- Yosemite Collection: A nature-inspired collection of engineered wood flooring
Our Values
At Oasis Wood Flooring, we pride ourselves on our values of exceptional quality, customer service, and community involvement. We believe that our products and services should not only meet the highest standards of quality but also contribute to the community we serve.
Wholesaler's Business Model
The reviews highlight the business model of the hardwood flooring wholesaler. The reviewer, Harry Yu, explicitly states that the company only sells to contractors and contractors' clients. This implies that the company does not sell directly to end-users or individuals.
Customer Service
On the other hand, the company demonstrated excellent customer service in one of the reviews. Glenn praised the company's representative, Jonathan, for being very helpful in addressing his questions about the acclimation period and painting. Moreover, Jonathan provided Glenn with his cell phone number, indicating that the company prioritizes customer satisfaction and responsiveness.
Conclusion
The reviews convey mixed messages about the company's business practices. While the wholesaler exclusively targets contractors and their clients, the company's customer service stands out as exceptional. The contrast between these two aspects of the business raises questions about the company's willingness to adapt to changing market conditions.
