Transforming Spaces, Transforming Lives
At Direct Hardwood Flooring, we are dedicated to providing our customers with the highest level of quality and service in the hardwood flooring industry. With a wide variety of wood species and finish options, we can help you find the perfect flooring solution for your home or business. Our team of experienced professionals is committed to ensuring that every aspect of your flooring project is handled with care and attention to detail.
Our Services
We offer a comprehensive range of services to meet your flooring needs, including:
- Hardwood Flooring Installation: Our experienced team will work with you to choose the perfect hardwood flooring for your home or business, and then expertly install it to ensure a flawless finish.
Specialty Flooring Options
At Direct Hardwood Flooring, we also offer a variety of specialty flooring options, including:
- Engineered Wood Flooring: A cost-effective alternative to solid hardwood flooring, engineered wood flooring is made by layering wood fibers to create a strong and durable floor.
- Rigid Core Flooring: Our rigid core flooring options offer the perfect combination of style and durability, making them ideal for high-traffic areas and commercial spaces.
Why Choose Direct Hardwood Flooring?
At Direct Hardwood Flooring, we pride ourselves on our commitment to quality, service, and customer satisfaction. Here are just a few reasons why:
- Wide Variety of Options: With a vast array of wood species, stain colors, and finish options, we can help you find the perfect flooring solution for your unique style and design preferences.
- Expert Professional Staff: Our team of experienced professionals is dedicated to ensuring that every aspect of your flooring project is handled with care and attention to detail.
- State-of-the-Art Equipment: We use only the latest equipment and techniques to ensure a flawless installation process and a beautiful finished product.
- Unparalleled Customer Service: Our commitment to customer service means that you'll always have a dedicated point of contact to answer your questions and address your concerns throughout your flooring project.
Testimonials
Don't just take our word for it - hear from our satisfied customers who've experienced firsthand the exceptional service and quality that Direct Hardwood Flooring provides.
Get in Touch
Whether you're looking for a new hardwood flooring installation or simply need assistance with a flooring-related question or concern, we're here to help. Contact us today to learn more about our services and how we can help you achieve your flooring goals.
Overall Recommendations
The majority of reviewers had a positive experience at the flooring store, with many recommending it to others. The employees were often praised for being friendly, helpful, knowledgeable, and patient.
Quality of Products
Many customers were impressed with the selection of products available at the store. They found the prices to be competitive, and the quality of the flooring products was high. Some reviewers even mentioned that the products exceeded their expectations.
Customer Service
The customer service at the store was consistently praised. The employees were described as being knowledgeable, helpful, and patient. They took the time to answer questions, provide advice, and ensure that customers were satisfied with their purchases.
Communication
Communication was a key aspect of the customer service experience. Many reviewers mentioned that the staff was communicative throughout the process, keeping them informed about the status of their order and ensuring that everything ran smoothly.
Negative Experience
One reviewer had a negative experience at the store. They stopped by on a Saturday to check prices on flooring, but were disappointed with the lack of options available. The employee they spoke with was not able to provide a more rustic sample of the Hickory flooring they were interested in.