Transforming your floors, one room at a time!
Founded by Santos Rios, Master Floors has been proudly serving the Reno, Nevada area for over a decade. Our passion is to transform the look and feel of homes through expert flooring installation, restoration, and custom staircase construction. We believe that your flooring should be a reflection of your unique style and budget.
What sets us apart
- Personalized Attention: We take the time to understand your needs, design preferences, and budget. Our dedicated team will work with you every step of the way, from initial consultation to project completion.
- Expert Craftsmanship: We have highly skilled installers and craftsmen with years of experience in all aspects of flooring installation, restoration, and custom staircase building.
- Quality Materials: We offer a wide range of high-quality flooring options to suit your taste and budget, including hardwood, engineered hardwood, laminate, luxury vinyl plank (LVP), and carpet.
- Customer Satisfaction: We are committed to providing exceptional customer service and ensuring your complete satisfaction with our work.
Flooring Installation Services
- Hardwood installation and refinishing
- Laminate flooring installation
- Luxury Vinyl Plank (LVP) installation
- Tile and stone installation
- Carpet installation and removal
Hardwood Floor Restorations & Repairs
- Old hardwood floor restoration and repair
- Wood floor sanding and refinishing
- Matching damaged or missing planks
- Professional stain and finish application
Custom Staircase Construction
- Beautiful and functional custom-built stairs featuring:
- Hardwood, LVP, or carpeted options
- Matching the existing flooring material for a seamless look
- Artistic and functional designs to suit your home's style
We believe in
- Providing affordable and accessible flooring solutions
- Sustainable and eco-friendly products whenever possible
- Creating lasting relationships with our clients
- Delivering exceptional customer service and exceeding expectations
Contact us today to schedule a free consultation and discover the beautiful new floor your home deserves!
Flooring Experience with Master Floors
Positive Experiences
The majority of customers have had an excellent experience with Master Floors, with many praising the company's professionalism, punctuality, quality of work, and value for money. Santos and his team were commended for their attention to detail, efficiency, and ability to complete jobs ahead of schedule. Customers were also impressed with the quality of the flooring products used and the cleanliness of the work areas.
Floors Revamped and Installed
Many customers had their floors revamped or installed with excellent results. Some had damaged hardwood floors restored to their original state, while others had new LVP or oak floors installed. The work was done quickly and efficiently, with minimal disruption to daily life.
Customer Service
Customers appreciated the excellent communication and responsiveness from Master Floors, with Santos being praised for his fairness, honesty, and willingness to go the extra mile to ensure customer satisfaction.
Negative Experience
One customer expressed disappointment with the quality of the flooring, stating that it did not hold up well to light use. They compared their experience to a neighbor who had used a different company, Floorcraft, which had provided better results.
