A Vision for Quality and Client Satisfaction
Cella Flooring & Design is a leading provider of flooring solutions in Knoxville, Tennessee. Founded with the mission of delivering exceptional customer experiences and unparalleled quality, we've become the trusted partner for countless homeowners and businesses in the area.
Our Expertise
Our experienced team offers comprehensive expertise in:
- Tile & Stone: From classic porcelain to trendy marble and beyond, we source and install a diverse range of top-quality tiles and stones.
- Hardwood: From traditional oak to modern walnut and beyond, we provide expert advice on hardwood flooring installation, repair, and refinishing.
- Carpet: We offer a vast selection of stylish and durable carpets, ensuring perfect comfort and warmth underfoot.
- LVP & LVT: Enjoy the beauty of hardwood with the added benefit of moisture resistance and easy installation with luxury vinyl planks and sheets.
A Personalized Approach
At Cella Flooring & Design, we understand that every project is unique. Our dedicated design consultants will work closely with you to:
- Understand your vision and needs
- Explore different flooring options
- Provide detailed estimates and project timelines
- Deliver personalized design mockups
Unwavering Support
From selecting the perfect materials to overseeing the seamless installation process, our team is with you every step of the way. We pride ourselves on:
- Superior craftsmanship
- Attention to detail
- Open communication and transparency
- Responsive customer service
Schedule Your Consultation Today
Cella Flooring & Design is ready to help you transform your floors and create the perfect space. Contact us today to schedule a personalized consultation and discover the possibilities.
Overall Experience
The majority of customers had an exceptional experience with Cella, praising their outstanding customer service, professionalism, and quality of work.
Customer Service
Customers raved about the company's customer service, describing it as "excellent, " "timely, " and "friendly." Many reviewers mentioned specific staff members, such as Jimmy, Chris, and Mike, who went above and beyond to ensure their needs were met.
Quality of Work
The quality of Cella's work was consistently praised, with reviewers raving about the "high-quality product" and "amazing" end results. Several customers mentioned the company's attention to detail and ability to handle unexpected issues professionally.
Recommendations
Many customers highly recommended Cella to friends, family, and clients, citing their exceptional experience and the company's impressive selection of tile and flooring options.
Negative Experience
One customer had a negative experience, citing poor customer service and a lack of interest from the company. This reviewer ultimately decided to take their business elsewhere.
