Your Local Flooring Experts, Since 1988
A Legacy of Quality Flooring in Washington, PA
The Floor Store has been a trusted name in flooring throughout Washington County and the South Hills of Pittsburgh, PA since 1981. Founded on a commitment to exceptional customer service and an unmatched selection of quality flooring, The Floor Store has become the leading provider of carpets, vinyl, laminate, and more to both residential and commercial clients.
Experienced Professionals with Decades of Expertise
The owners of The Floor Store, Bob Reck and Jan Reis, boast a collective experience of over 80 years in the flooring industry. Their deep understanding of flooring types, installation techniques, and project management empowers them to guide customers towards the perfect solutions for every space and budget. Their personalized recommendations are backed by their unwavering commitment to client satisfaction.
Wide Selection of Quality Products
From top-notch brands like Mohawk, Shaw, Armstrong, and Flexitech to unique remnants and vinyl options, The Floor Store offers an unmatched selection of flooring materials. Whether you envision cozy carpets, durable laminate flooring, or waterproof vinyl planks, their knowledgeable staff will help you find the perfect match for your needs.
Expert Installations and Professional Services
Beyond simply selling flooring, The Floor Store offers comprehensive installation services. Their team of skilled installers are experienced in handling various flooring types and can handle projects of any size and complexity. From living rooms to bathrooms, bedrooms to offices, they will ensure a seamless and professional installation every time.
Exceptional Customer Care
At The Floor Store, exceptional customer care is their top priority. Their dedicated staff is committed to providing personalized attention, answering your questions, and ensuring a seamless and enjoyable experience from initial consultation to installation and beyond. Positive customer feedback and glowing testimonials are testament to their dedication to building lasting relationships with their clients.
Experience the Difference With The Floor Store
For over four decades, The Floor Store has been the reliable source for quality flooring, exceptional service, and competitive prices in Washington, PA. Their unwavering commitment to customer satisfaction and their wide selection of top-notch products make them the perfect partner for all your flooring needs.
Overall Experience
The reviews about The Floor Store are mixed, with some customers having a positive experience and others being disappointed. The common theme among those who were satisfied is the store's competitive pricing, quality products, and good customer service. On the other hand, one reviewer felt that the store's employees failed to provide advice on their flooring purchase, and another had a negative experience with a large retail chain before choosing The Floor Store.
Quality and Selection of Products
The Floor Store offers a wide selection of flooring products, including carpet, pad, and luxury vinyl. Reviewers appreciate the variety of options and the fact that the store carries remnants as well. The quality of the products is also praised, with one customer noting that the carpet they purchased from The Floor Store was of high quality and priced competitively.
Customer Service
The store's customer service is a highlight for many reviewers. Employees are described as friendly, courteous, and professional. One reviewer praises the owners, Jan and Bob, for their exceptional service and competitive pricing. Another reviewer notes that the store's installers were nice and efficient.
Availability and Pricing
The Floor Store's availability and pricing are major advantages for customers. Reviewers appreciate the store's lower prices compared to big-box retailers, and the fact that they offer competitive pricing without compromising on quality.
Challenges and Drawbacks
Some reviewers experienced challenges with the store, including a lack of advice from employees and a slow response from Lowe's before switching to The Floor Store. However, these issues are not common and do not seem to detract from the overall positive experience of most customers.
