Established in 1999, Canal Flooring Outlet has become a trusted name in flooring solutions across central Ohio. Family-owned and operated, we take pride in offering exceptional customer service, unparalleled expertise, and an unmatched selection of flooring options to suit every taste and budget.
Our Expertise
At Canal Flooring Outlet, we understand that choosing the right flooring is an important decision. Our knowledgeable sales team will work with you to:
- Analyze your unique needs and preferences to understand how you use your space and what flooring would best suit your lifestyle.
- Help you navigate through our extensive selection of flooring materials, including luxurious vinyl plank, durable carpets, and stunningly authentic hardwood flooring.
- Provide expert guidance on installation and design considerations, ensuring a seamless and successful project.
Our Services
We offer a comprehensive range of services to meet all your flooring needs, including:
- Carpet installation and replacement in both residential and commercial spaces.
- Luxury vinyl plank (LVP) installation known for its durability, waterproof qualities, and realistic wood-look.
- Hardwood floor restoration and installation.
- Custom area rug selection and installation.
- Expert advice on underlayment and accessories to enhance the performance and beauty of your new flooring.
Customer-Focused Approach
We believe in building lasting relationships with our clients and exceeding their expectations. Our commitment to exceptional customer service includes:
- Responsive communication and timely service.
- Attention to detail and meticulous workmanship.
- Clear and upfront pricing with no hidden fees.
- A dedication to exceeding your expectations and delivering exceptional value.
More than just flooring, we create beautiful and comfortable spaces that you will love. Contact Canal Flooring Outlet today and let us help you achieve the home or office of your dreams!
Warning and Damages
Some customers reported experiencing issues with the flooring team's work, including damage to existing floors and walls. In one case, a customer was not satisfied with the team's response to the issue, as they denied responsibility and blamed other contractors. The customer also reported that the toilet valve was not properly installed, causing leaks when turned to the maximum open position.
Excellent Service and Installation
Several customers left positive reviews about their experience with Canal Flooring Outlet. They praised the team's professionalism, communication, and attention to detail. The installation process was described as smooth and efficient, and the final result was satisfactory.
Confusion and Disappointment
One customer reported a disappointing experience with Canal Flooring Outlet, citing issues with the installation process and poor communication. The customer was unhappy with the quality of the work and the owner's response to the issues.
Recommendations and Ratings
The ratings for Canal Flooring Outlet varied, with some customers giving the company 5 stars and others giving it 1 star. Some customers recommended the company for its excellent service and installation, while others warned others to be cautious.
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