Your one-stop destination for all your flooring needs!
At Carpet Factory Outlet, we are proud to be the premier flooring and carpet store in Western New York. With a rich history dating back to 1970, we have been serving our customers with the highest level of service and quality products for over 40 years.
At the heart of our business is a commitment to providing our customers with the best possible products and services. We believe that every customer deserves exceptional quality, and that is why we only carry the best brands and products in the industry. Our inventory includes a wide range of products, including carpet, hardwood, laminate, vinyl, tile, and area rugs, to ensure that our customers can find exactly what they are looking for.
Our Services
At Carpet Factory Outlet, we offer a wide range of services to cater to our customers' needs. Some of our services include:
- Free In-Home Estimates: Our trained and experienced sales team will bring samples of our products to your home to help you make an informed decision.
- Professional Installation: Our team of licensed, bonded, and insured installers will ensure that your new flooring is installed professionally and efficiently.
- Financing Options: We understand that it's not always easy to pay upfront, which is why we offer financing options to our customers.
- Convenient Locations: With five convenient locations throughout Western New York, it's easy to find a location near you.
Why Choose Us
At Carpet Factory Outlet, we pride ourselves on our exceptional customer service, quality products, and commitment to excellence. We believe that our customers deserve the best, and we strive to deliver that in every interaction. Whether it's finding the perfect flooring solution for your home or commercial space or simply seeking advice on how to care for your new flooring, we are here to help.
Excellent Customer Service and High-Quality Products
The customers who reviewed Carpet Factory Outlet were extremely satisfied with their experiences, praising the excellent customer service and high-quality products.
Professional Sales Team
Many reviewers mentioned the professionalism and helpfulness of the sales team, particularly Brent, Bruce, and Eric, who were knowledgeable and took the time to understand their needs and provide tailored advice.
Efficient Installation Process
The installation process was also praised, with many reviewers mentioning the quick and efficient work of the installation team, who were friendly and professional.
High-Quality Products
The quality of the carpets and flooring products was also highlighted, with many reviewers mentioning that they were impressed with the final result and would highly recommend Carpet Factory Outlet to others.
Overall Satisfaction
The overall satisfaction with the experience was high, with many reviewers mentioning that they would definitely return to Carpet Factory Outlet for future flooring needs.
