Welcome to Heritage Hardwood Floors, your trusted flooring experts in Plano, Texas. With over 40 years of experience, we have been providing top-notch flooring services to homeowners and businesses in the Dallas and North Texas Area. Our commitment to quality, customer satisfaction, and exceptional workmanship has made us the go-to choice for flooring installation, refinishing, and restoration services.
Our Story
Founded in 1978, Heritage Hardwood Floors was established to meet the growing need for custom floor products and installation in the Dallas and North Texas Area. We quickly established a reputation as one of the only floor dealers in the metroplex to offer authentic "nail down" hardwood floor installations. This expertise led us to become the preferred choice for flooring the finest custom homes in Highland Park and University Park.
Our Services
At Heritage Hardwood Floors, we offer a wide range of flooring services, including hardwood floor installation, hardwood repairs, carpet installation, and water damage restoration. Our team of skilled flooring contractors is dedicated to providing exceptional workmanship and superior customer service. We take pride in our attention to detail, ensuring that every project is completed to the highest standards.
What Sets Us Apart
What sets us apart from other flooring contractors is our commitment to quality, customer satisfaction, and exceptional workmanship. We offer 100% satisfaction guarantees and lifetime labor warranties for all products we install. Our customers can see and feel their new flooring at our storefront in Plano, Texas before they buy it. We also offer competitive, fair pricing for our installation and repair services.
Why Choose Us
Choose Heritage Hardwood Floors for your flooring needs because we are trusted by your friends and neighbors, having served home and business owners in North Texas since 1978. Our experienced team is dedicated to providing superior customer service, ensuring that every project is completed to the highest standards. We offer free consultations and on-site estimates to ensure that you get the flooring solution that meets your needs and budget.
Excellent Experience with Heritage Hardwood Floors
Positive Reviews
The majority of reviewers had a fantastic experience with Heritage Hardwood Floors. They praised the company's professionalism, punctuality, and exceptional customer service. Many reviewers appreciated the constant communication and updates provided by the team, ensuring a smooth and stress-free process.
Top-Notch Quality and Workmanship
Reviewers were thrilled with the quality of workmanship and the final results of their flooring projects. They admired the beautiful, high-quality floors that exceeded their expectations. The team's attention to detail and ability to match existing flooring were particularly impressive.
Trustworthy and Reliable
Several reviewers trusted Heritage Hardwood Floors to complete their projects while they were away or had limited supervision. The company's reliability and trustworthiness were evident in the completed projects, which were often finished sooner than expected.
Negative Reviews
Unfortunately, a few reviewers experienced poor customer service, delays, and communication issues. One reviewer was disappointed with the lack of assistance after waiting 10 minutes for help. Another reviewer faced difficulties with the installation process, citing defensive behavior from the project coordinator.
Mixed Reviews
One reviewer had a generally positive experience but encountered some issues with the installation process, including overspray from painters that required re-sanding and re-finishing. However, Heritage Hardwood Floors went above and beyond to rectify the issue at no extra charge.
