Preserving Your Satisfaction with the Highest Levels of Quality
At Cape Fear Flooring & Restoration, we take pride in being a locally-owned flooring store and licensed contractor based in Fayetteville, North Carolina. With over 30 years of experience, we are committed to providing our customers with the highest quality service, unmatched attention to detail, and a commitment to providing high-quality, hassle-free service. We are proud to serve the Fayetteville area and surrounding communities, including Bladen, Cumberland, Chatham, Columbus, Harnett, Hoke, Johnston, Moore, Robeson, and Sampson counties.
Our Story
Our story began with a passion for providing exceptional service to our customers. We understand that choosing the right flooring can be overwhelming, which is why we take the time to listen to our customers' needs and provide personalized recommendations. Our team of experts is dedicated to helping you find the perfect flooring solution for your home or business. Whether you're looking for new construction, remodeling, or disaster damage restoration, we're here to help you every step of the way.
Our Services
At Cape Fear Flooring & Restoration, we offer a wide range of services to cater to your flooring needs. From in-home consultations to installation and refinishing, we're dedicated to providing you with a hassle-free experience. Our team of professionals is committed to providing exceptional service, and we're proud to offer the following services:
- In-Home Consultations: Our team will come to your home or business to discuss your flooring needs and provide personalized recommendations.
- Flooring Sales: We offer a wide range of flooring products from top manufacturers, including carpet, hardwood, laminate, tile, and more.
- Flooring Installation: Our experienced team of installers will ensure that your flooring is installed to perfection.
- Hardwood Refinishing: We offer hardwood refinishing services to restore the beauty of your hardwood floors.
- Restoration Services: We provide restoration services for homeowners affected by disasters, including water damage and fire damage.
Why Choose Cape Fear Flooring & Restoration?
At Cape Fear Flooring & Restoration, we're committed to exceeding your expectations. Here are just a few reasons why you should choose us:
- Community Involvement: We're proud to be actively involved in our community and support local charities and events.
- High-Quality Service: We're dedicated to providing you with the highest-quality service and ensuring that your flooring needs are met.
- Expertise: Our team of experts has over 30 years of combined experience in the flooring industry.
- Convenient Location: We're conveniently located in Fayetteville, North Carolina, making it easy to visit us.
Get Started Today
Whether you're looking for new flooring or need assistance with a restoration project, we're here to help. Contact us today to schedule a consultation or request a free estimate. We're committed to providing you with exceptional service and look forward to working with you.
Excellent Service and Professionalism
The reviews highlight the exceptional service and professionalism of Cape Fear Flooring and Restoration. The company's staff, including Thomas, Mark, Allen, Brian, and others, are praised for their diligence, knowledge, and courtesy. They are commended for their prompt response, thorough mitigation, and excellent communication throughout the entire process.
Quality of Work
The reviews also emphasize the high-quality work performed by the company. The repairs, paint jobs, and new floor coverings are described as "amazing, " "beautiful, " and "breathtaking." The company's attention to detail and ability to handle complex tasks, such as insurance claims, are also appreciated.
Timely Response and Mitigation
Several reviewers mention the company's prompt response to emergencies, often arriving within hours of being called. The mitigation process is also praised for being thorough and effective, ensuring that damage is minimized and risks are reduced.
Customer Satisfaction
Overall, the reviewers express high satisfaction with the service they received from Cape Fear Flooring and Restoration. They appreciate the company's commitment to excellence, professionalism, and customer satisfaction.
