Excellence in Flooring, Exceptional Service
At Superb Flooring & Design, we pride ourselves on providing exceptional service to all our professional clients, from architects and interior designers to luxury home builders, material specifiers, and contractors. Our expertise and insight allow us to bring value to every project, whether it's from our satisfied residential customers, commercial customers, property managers, or investors. We offer a wide range of expertise, including hardwood, luxury vinyl, carpet, custom area rugs, and specialty flooring such as engineered hardwood, bamboo, or cork.
Our goal is to deliver solutions that meet our clients' needs for style, budget, and lifestyle. We understand that every project is unique, and we tailor our approach to meet the specific needs of each client. Whether it's a new construction, renovation, or redesign, we provide expertise and guidance to help clients make informed decisions.
Shop-at-Home Experience
At Superb Flooring & Design, we believe that the best way to choose the perfect flooring is to see it in your own home. That's why we offer a unique shop-at-home experience. Our dedicated design specialists will bring hundreds of our highlight and stand-out flooring samples to your home, allowing you to explore and choose the perfect floor for your lifestyle. Our designers will provide expert advice and guidance to help you make informed decisions.
Our Services
At Superb Flooring & Design, we provide a range of services to meet the needs of our clients. From multi-family solutions to high-end residential and commercial projects, we offer expertise in:
- Hardwood restoration
- High-end residential installations
- Commercial and hospitality projects
What Our Clients Say
We take pride in the satisfaction of our clients. Our clients have shared their positive experiences with us, praising our excellent service, knowledgeable staff, and expert installation. We're honored to have built relationships with our clients and look forward to serving new ones.
Discover More
At Superb Flooring & Design, we're committed to providing exceptional service and quality products. Learn more about our services, products, and expert advice. We're here to help you make informed decisions and find the perfect flooring for your lifestyle.
Installation Experience
The installation experience with Superb Flooring and Design was a mixed bag. On the positive side, some customers had a seamless experience, with friendly and professional staff, knowledgeable salespeople, and expert installers who were detail-oriented and perfectionists. However, others had a disastrous experience, with shoddy installation, unprofessional salespeople, and unresponsive managers.
Quality of Work
The quality of work also varied greatly. Some customers were extremely pleased with the final product, with one customer stating that the installers were "true craftsmen." However, others experienced issues with the installation, such as bubbling floors, exposed nails, and damaged trim.
Communication and Customer Service
Communication and customer service were also a concern for some customers. Some had difficulty reaching salespeople, were forced to blindly trust invoices, and experienced evasive responses from managers. Others had a positive experience, with responsive and professional salespeople and managers.
Recommendations
Based on the reviews, it's clear that some customers would highly recommend Superb Flooring and Design, while others would strongly advise against using the company. It's essential to weigh the pros and cons before making a decision.
