Your trusted partner for exceptional flooring solutions
At The Flooring Group, we take pride in being the top-rated, wholesale, to-the-trade flooring store in Denver. With over 30 years of experience, we've been catering to the unique needs of interior designers, architects, and contractors. Our exceptional buying power and enormous inventory ensure that we carry all the new products your customers are clamoring for. We're committed to providing an unrivaled level of personal service, offering unparalleled convenience, and ensuring a hassle-free experience for our valued clients.
Our Services
We offer a wide range of flooring products, including carpet, hardwood, laminate, tile, and luxury vinyl, as well as area rugs, countertops, and cabinets. Whether you're looking for a stylish makeover or a functional upgrade, our showroom is a one-stop-shop for all your flooring needs. Our experienced team is dedicated to providing personalized assistance, ensuring that you find the perfect flooring solution for your space.
Countertops
When choosing countertops, consider materials that serve your preferences and requirements. Our collection includes granite, marble, quartz, and more. Each material offers unique benefits, such as durability, ease of maintenance, and aesthetic appeal. Our knowledgeable team is always available to provide guidance on installation, care, and maintenance.
Our Showroom
Located in the heart of Denver, our showroom is designed to provide a comfortable and inspiring environment for our clients. Our central location and convenient parking make it easy for you to visit us. We're open weekdays from 8 am to 5 pm, and our associates are always happy to assist you.
Contact Us
For inquiries, quotes, or to request an appointment with one of our project specialists, call us at (303) 733-2484 or visit our website. We look forward to helping you find your perfect flooring solution.
Poor Customer Service Experiences
The Flooring Group has received criticism for its poor customer service. One reviewer, Erin Luke, had a terrible experience with the company, stating that she was given the "runaround" by the sales team, and the manager, Don, was unresponsive to her concerns. She was even hung up on by the front desk woman. Richard Shine also had a negative experience, stating that the company's recommended installer, Joe Garcia, screwed up the installation of his basement Cortex floor, resulting in significant losses.
Positive Customer Service Experiences
On the other hand, several reviewers have praised The Flooring Group's customer service. Many reviewers have mentioned specific employees, such as Candice, Sharla, Shelly, Thomas Elliot, Darice, Carol Keyes, and Audrey, who went above and beyond to assist them with their flooring needs. These reviewers have reported positive experiences, including easy communication, prompt responses, and helpfulness in finding the right products.
Quality of Products
Several reviewers have also praised the quality of The Flooring Group's products. Reviewers have mentioned the high-quality tile, flooring, and countertops they received from the company.
Recommendations
Based on the reviews, it seems that The Flooring Group has a mix of both positive and negative experiences. While some reviewers have had terrible experiences with the company's customer service, others have had positive experiences. It's essential to research and read reviews before making a purchase from the company.
