We sell it. We install it. We maintain it.
Introduction
Red Mountain Carpet proudly serves the Apache Junction, AZ community, providing exceptional flooring solutions and exceptional customer service. We are a family-owned and operated business with a passion for transforming living spaces through beautiful and durable flooring. Whether you need new carpet, tile, or any other flooring solution, our dedicated team is here to guide you through the process, ensuring your complete satisfaction.
Our Services
Red Mountain Carpet offers a comprehensive range of services, including:
- Carpet: From traditional loop and Saxony to contemporary berber and textured options, we offer a diverse selection of carpets to suit all styles and budgets. We also provide professional carpet cleaning and maintenance services.
- Hardwood: From classic oak and maple to modern engineered and HDF options, we have the perfect hardwood flooring for your home. We specialize in installation, refinishing, and repair.
- Laminate: Durable, affordable, and scratch-resistant, laminate flooring offers a versatile solution for any room. We provide expert installation and repair services.
- Tile: From classic ceramic and porcelain to stunning natural stone options, we offer a stunning variety of tiles for flooring, backsplashes, and more.
- Luxury Vinyl: Known for its resilience, warmth, and realistic visuals, luxury vinyl flooring is a top choice for contemporary homes. We offer installation and repair services.
Beyond the Basics
Red Mountain Carpet also provides:
- Custom Showers & Bathrooms: We provide expert design and installation services for custom shower enclosures and bathroom flooring.
- Area Rug & Binding: We offer a wide range of area rugs and professional rug binding services.
- Air Duct Cleaning: Maintain clean and healthy air with our comprehensive air duct cleaning service.
Why Choose Red Mountain Carpet?
Our commitment to excellence is reflected in:
- Commitment to Excellence: We are dedicated to providing the highest quality products and services.
- Competitive Pricing: We offer affordable prices and transparent estimates.
- Exceptional Customer Service: Our team is highly responsive, helpful, and committed to understanding your individual needs.
- Family-Owned & Operated: We take pride in our local roots and are dedicated to serving the community.
Overall Experience
The reviews provide a mixed assessment of Red Mountain Carpet & Tile, with some customers expressing satisfaction with their experience, while others report poor service and installation.
Positive Experiences
Some customers praised the company's prompt service, professional installers, and friendly staff. They appreciated the ability to take home large samples, the ease of scheduling, and the quality of the finished product. The installers were commended for their efficiency, cleanliness, and willingness to move heavy furniture.
Negative Experiences
On the other hand, several customers reported poor experiences with the company. Some complained about poor installation quality, with visible seams and mismatched flooring. Others faced issues with customer service, with unreturned phone calls and unanswered letters to the owner. One customer felt pressured to purchase from the company and was unhappy with the cleaning service.
-installation and Customer Service Issues
Some specific issues mentioned include:
- Poor installation quality, with visible seams and mismatched flooring
- Unreturned phone calls and unanswered letters to the owner
- Pressure to purchase from the company
- Unfriendly and unhelpful customer service
