Beautiful mix of modern and classic
At World of Floors, we are dedicated to providing the highest level of service and quality products to our customers in the Tampa Bay area. With over 14 years of experience in the flooring industry, we pride ourselves on our commitment to competitive pricing, highest standard of installation and service, and a focus on customer satisfaction.
Our Story
World of Floors was founded in 2007 with the goal of providing a one-stop-shop for all flooring needs. Our team of experts has extensive knowledge of the flooring industry and understands the importance of selecting the right product for your home or business. We take the time to listen to our customers, understand their needs, and provide personalized solutions to ensure their complete satisfaction.
Our Services
At World of Floors, we offer a wide range of flooring products and services to meet the needs of our customers. Our selection includes:
- Tile: From ceramic to porcelain, we have the perfect tile for your home or business.
- Hardwood: Choose from a variety of hardwood species and styles to create the perfect look for your space.
- Laminate: Our laminate flooring options offer durability and affordability, perfect for high-traffic areas.
- Luxury Vinyl: Enjoy the look and feel of real wood or stone without the maintenance.
- Carpet: Select from a wide range of carpet styles and colors to create the perfect atmosphere for your home or office.
- Glass: Add a touch of elegance with our stylish glass flooring options.
What Sets Us Apart
At World of Floors, we stand out from the competition with our commitment to:
- Family-owned and operated: We're a family-owned business that understands the importance of taking care of our customers.
- Free in-home estimate: Get an accurate and professional estimate of your flooring project without obligation.
- Highest quality service: Our team of experts is dedicated to providing the highest level of service and ensuring your complete satisfaction.
- Knowledgable staff: Our staff is trained to provide personalized solutions and answer any questions you may have.
- Mobile showroom: Browse our extensive selection of flooring products and brands from the comfort of your own home.
Why Choose Us
At World of Floors, we pride ourselves on our commitment to customer satisfaction, competitive pricing, and highest standard of installation and service. Our goal is to provide a seamless and satisfying experience for our customers. Take the time to browse our website, and meet with one of our skilled project specialists to get started on your flooring journey.
Service and Customer Experience
The reviews highlight a mix of positive and negative experiences with the service and customer experience at World of Floors. Some reviewers praised the helpful and knowledgeable sales staff, including Alden, L. P., Maria Terrano, Abby Tenner, Paige Baitinger, Barbara Green, Richard Robinson, T. Brown, Melissa Sharma, and Lane A. Houk. They appreciated the staff's expertise, availability, and willingness to assist with product selection.
On the other hand, some reviewers had adverse experiences with the service and customer experience. Melody Knowlton, Emily Vivo, Vane Marz, and Al Hodge reported feeling unheard, ignored, or frustrated with the lack of attention from the sales staff. Emily Vivo mentioned that the staff was unprofessional, while Vane Marz felt that the salesperson was unhelpful and discourteous.
Product Selection and Quality
The reviews also touch on the product selection and quality at World of Floors. Several reviewers praised the vast selection of flooring products, including vinyl, hardwood, tile, and carpet. Maria Terrano, Abby Tenner, and Melissa Sharma mentioned the abundance of samples and options available in the showroom.
Al Hodge, however, was disappointed with the quality of the installation work, stating that the grout lines were uneven and the floors had grout smeared on the surface. He also reported that some installers had limited experience and spoke little English, making it difficult for him to communicate.
Installation and Quality Control
The reviews suggest that World of Floors' installation services can be hit-or-miss. Paige Baitinger noted that Billy and his co-worker did a great job correcting an error made by her contractor, while Richard Robinson appreciated the attention to detail in the installation work.
However, Al Hodge was extremely dissatisfied with the installation quality, citing uneven grout lines, grout smeared on the surface, and hand prints of mortar on the existing walls.
