Bringing beauty to your home, one floor at a time.
At Premier Flooring Center, we pride ourselves on being a trusted partner for all your flooring needs. With over 45 years of experience, we have built a reputation for providing excellent service, exceptional products, and a commitment to excellence. Our journey began with a single store in Greensboro, North Carolina, and since then, we have expanded to Wilmington, North Carolina, and also have a dedicated Hardwoods Unlimited division.
Our Services
At Premier Flooring Center, we offer a wide range of services to cater to your various needs. Whether you're a homeowner or a commercial property owner, we have the expertise and resources to help you achieve your vision. Our services include:
- Builder Services: We work closely with builders and developers to provide top-quality flooring solutions for their residential and commercial projects.
- Commercial Flooring: We offer a comprehensive range of flooring solutions for commercial spaces, including office buildings, retail stores, and restaurants.
- Area Rugs: We have an extensive selection of area rugs in various sizes, shapes, and materials to complement any decor.
Why Choose Premier Flooring Center?
At Premier Flooring Center, we believe that our customers are at the heart of everything we do. We take pride in building strong relationships with our customers, and our goal is to ensure that you have an exceptional experience with us. Here are a few reasons why you should choose us:
- Expert Knowledge: Our staff is trained to provide expert guidance on flooring selection, installation, and maintenance.
- Unparalleled Product Selection: Our showroom features an extensive range of flooring products from top manufacturers, giving you the freedom to choose the perfect flooring solution for your needs.
- Exceptional Customer Service: Our dedicated team is committed to providing exceptional customer service, from product selection to installation and beyond.
Our Culture and Values
At Premier Flooring Center, we believe that our culture and values are the driving force behind our success. We celebrate 45 years of flooring excellence and are proud of our reputation for exceptional service, quality products, and a commitment to excellence. Our values are rooted in providing a welcoming and supportive environment for our customers, staff, and community.
Get Started Today
Whether you're looking for new floors for your home, office, or commercial space, we invite you to explore our showroom and discover the Premier Flooring Center difference. Visit us today and let us help you find the perfect flooring solution for your needs.
Quality of Service
Crystal Carpet & Flooring seems to have inconsistent quality of service, with both excellent and poor experiences reported by customers. While some reviewers praised the store's knowledgeable staff, prompt service, and attention to detail, others described salespeople who were unresponsive, unprofessional, and difficult to work with.
Installation and Workmanship
The quality of installation also seems to vary, with some reviewers reporting exceptional workmanship and others experiencing issues with the installation process. Some customers praised the professionalism of the installers, while others described delayed or incomplete installation.
Staff Knowledge and Performance
The knowledge and performance of the sales staff at Crystal Carpet & Flooring also appear to be inconsistent. Some reviewers praised individual salespeople, such as Diana and Ashley, for their expertise and enthusiasm, while others reported feeling misinformed or misled by sales staff.
Pricing and Accuracy
The accuracy of quotes and pricing at Crystal Carpet & Flooring has also been called into question, with some reviewers describing quotes that were either ridiculously high or inaccurate.
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