Quality & Service That Will Floor You!
At Elite Flooring, we take pride in our 30+ years of experience as a fully insured flooring contractor. Our team, led by co-owners Mike Wills and Genevieve Kronner, has been dedicated to providing top-notch services to our clients, ensuring that their flooring needs are met with the highest level of quality and professionalism. Mike, with his extensive background in the hardwood flooring business, has been involved in every aspect of the industry, from hands-on installations and refinishing to managing multiple crews. Genevieve, with her expertise in customer service and billing, ensures that our clients receive the best possible experience from the initial estimate to the final project completion.
Our Mission
Our mission at Elite Flooring is to provide exceptional flooring services that exceed our clients' expectations. We strive to build long-lasting relationships with our customers, providing them with personalized attention and unparalleled craftsmanship. Whether you're looking to install new flooring or refinish your existing floors, we guarantee that our team will work tirelessly to ensure that the final result is nothing short of perfection.
Our Services
At Elite Flooring, we offer a wide range of services to cater to our clients' specific needs. Our installation services include the installation of prefinished, engineered, vinyl, laminate, and unfinished hardwood flooring. Our refinishing services include staining and multiple choices of polyurethane finishes, including oil-based, water-based, and water-modified options. We also offer a variety of products from leading manufacturers, including Duraseal Stain, Fabulon, Duraclear/Duraclear Max, and Bona Traffic HD.
Why Choose Us
What sets us apart from other flooring contractors is our commitment to exceptional quality and customer service. We understand that every client has unique needs and preferences, and we strive to tailor our services to meet those needs. Our team is dedicated to providing prompt and professional communication, ensuring that our clients are informed every step of the way. With our extensive experience and expertise, we guarantee that our clients will be thrilled with the final result.
Exceptional Service and Quality Work
Elite Flooring received high praise from five-star reviewers Mary Ann C. and Cristina C. for their exceptional service and quality work. Both reviewers had a seamless experience with the company, starting from the initial estimate to the completion of the project. They commended the company for their timely communication, professionalism, and attention to detail. Mary Ann C. was particularly impressed with the company's ability to work with her insurance company, while Cristina C. appreciated the company's willingness to accommodate her schedule.
Sloppy Work and Damage Caused
On the other hand, Katerina A. was left disappointed with Elite Flooring after hiring them to restain the floors in her living room and bedroom. While the work on the floors was good, the team's careless use of heavy equipment caused significant damage to her walls, including stains and holes. The company also broke her granite stone fireplace, resulting in a costly repair bill of $1850.
Lack of Professionalism and Disappointment
Jim K. was also left disappointed with Elite Flooring after they failed to complete his stairway finishing project. Despite sending pictures and requesting a quote, Jim was given numerous excuses and eventually told that the project would be too expensive for him. He ended up taking his business elsewhere, citing a lack of professionalism and a need for written estimates.
Exceptional Quality and Service
Cathy W. had a different experience with Elite Flooring, hiring them as a sub-contractor for a major home renovation. The company installed beautiful new hardwood floors and re-finished existing ones to perfection, earning rave reviews from Cathy and her family. The team was extremely accommodating and professional throughout the project.
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