Artfully Selecting and Installing Floors for Over 20 Years
Our Vision
At America's Floor Source, we envision a world where every home tells a unique story through the flooring that adorns it. We believe that floors are more than just functional surfaces; they are vibrant expressions of personal style and aspirations.
Our Guiding Principles
Our commitment to our customers is unwavering. We prioritize:
- Personalized Service: We work alongside you to understand your vision and find the perfect flooring solutions.
- Quality Products: We partner with trusted manufacturers to offer sustainable and diverse flooring materials.
- Exceptional Expertise: Our experienced team can guide you through every step of the process, from selection to installation.
Our Expertise
We offer a comprehensive range of services to meet your flooring needs, including:
Flooring Selection & Consultation
- In-depth consultation to understand your style, needs, and budget
- Comprehensive overview of different flooring materials and their unique qualities
- Personalized recommendations based on your vision and functional requirements
Expert Installation
- Skilled installation by experienced professionals
- Attention to detail and meticulous craftsmanship
- Post-installation inspection to ensure your satisfaction
Dedicated Customer Support
- Responsive and personalized customer service
- Dedicated project management throughout the process
- Easy financing and payment options available
Our Commitment
At America's Floor Source, we are committed to providing:
- Accessibility: We offer convenient online tools and a mobile showroom to bring the store to you.
- Transparency: We provide clear pricing and detailed project estimates.
- Sustainability: We prioritize environmentally friendly materials and responsible practices.
Our Story
Founded over 20 years ago, America's Floor Source has guided countless homeowners in creating their dream spaces. We have built a reputation on personalized service, exceptional expertise, and unwavering commitment to our customers.
Partner with America's Floor Source and transform your home today!
Unsatisfactory Experiences with The Flooring Gallery
The reviews of The Flooring Gallery are overwhelmingly negative, detailing multiple issues with customer service, installation quality, and communication. Disorganization and Mismanagement is a common theme among the reviewers, who describe lengthy delays in the flooring process, incorrect orders, and poor communication from the company.
Incorrect Orders and Installation Issues
Many reviewers experienced issues with their flooring being measured incorrectly, resulting in poor fits and seams. Some reviews mention that the company ordered too many boxes of flooring, leading to further delays and inconvenience. Additionally, installers left walls with holes and stains, and bathrooms with dirt and debris.
Poor Customer Service
The reviewers also express frustration with the customer service provided by The Flooring Gallery. Several reviewers describe difficulty getting in touch with representatives, who would often provide excuses instead of resolving issues. No one seems to be held accountable for the mistakes and delays.
One Positive Experience
One reviewer, Matt Baer, had a positive experience with The Flooring Gallery. He praises the employees and installers, saying they were great and the installation was done well, resulting in an amazing finish.
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