Quality Flooring Installation and Exceptional Customer Service
At Sam's Marble and Flooring, we take pride in being a family-owned and operated business that has been serving the Washington DC metropolitan area for over a decade. Our commitment to excellent customer service and quality craftsmanship has earned us thousands of satisfied clients. Our employees have extensive experience in residential construction using ceramic tile, mosaics, marble, and other natural stones. We pay attention to detail and consistently deliver excellent results.
What We Do
As a full-service company, we offer a wide range of services, including:
- Countertops: We offer a variety of natural and engineered stones, including granite, marble, travertine, limestone, slate, and quartz. We also carry prefabricated countertops to fit specific needs.
- Cabinets: Whether you're looking to update your kitchen, bathroom, or office, our custom, semi-custom, or ready-to-assemble cabinetry options will meet your needs.
- Flooring: We offer a wide selection of quality flooring materials, including hardwood, laminate, and carpet. Our expert installation team will ensure a professional finish.
Why Choose Us
At Sam's Marble and Flooring, we believe in expert craftsmanship and the use of quality materials. Our team has specialized qualifications and a deep commitment to excellent client experiences and support for their communities. We understand the importance of responding quickly, professionally, and appropriately to each customer's unique needs. Our proprietary scheduling system allows us to respond quickly to your inquiry and assess your needs.
Client Testimonials
Our satisfied clients consistently rave about our work, citing exceptional service, quality craftsmanship, and reasonable prices. Here's what a few of our happy clients have to say:
- "I had my bathroom retiled by Sams marble and flooring & I'm very impressed with their work. I was on a tight budget & their estimate was a lot less than the others. They were very efficient & punctual. The job didn't take as long as I thought it would. They for sure know what they are doing!" - Chris T.
- "As a contractor, they know that timing is always important and they bend over backwards to always make my schedules. Good Contractor" - Ken H.
- "I recently had the countertops in my kitchen replaced with granite. I worked with Elena at Architecture Stones and she was very patient and knowledgeable throughout the process. I was able to have my countertops installed in under 2 weeks. They are absolutely gorgeous. The installers were courteous and thorough and made sure to cover my hardwood and tile floors to ensure there was no damage. They also cleaned the space once they had finished the installation. I cannot say enough good things about the company. A HUGE selection of granite slabs and great people. Thanks again. Great Countertops!" - India B.
What Sets Us Apart
At Sam's Marble and Flooring, we pride ourselves on our commitment to excellent customer service and quality craftsmanship. We have a dedicated team of professionals who understand the importance of attention to detail and consistency in results. We believe in working hand-in-hand with our clients to produce multiple award-winning projects that create environments they can enjoy for years to come.
Contact Us
Sam's Marble and Flooring is committed to providing exceptional service and quality products to our clients. If you're looking for a trusted partner for your renovation or design project, please contact us today.
Work Quality and Reliability
The reviews highlight varying experiences with Sam's Granite and Tile. Some customers had excellent experiences, praising Sam's quality of work, reliability, and attention to detail. Priyank Vira and K. Shelton mentioned that Sam did great work on their commercial and residential projects, respectively. Kathy Venaglia expressed satisfaction with her multiple projects, including a fireplace mantle and kitchen island granite. Doreen Redman also had an excellent experience, commending Sam's service.
On the other hand, some customers were left disappointed. N. J. had a poor experience, citing that the contractors didn't stick around to monitor the work, leading to mistakes and damages. Daneel Merrill had a similar experience, stating that the workers did a substandard job installing a backsplash and when complained, Sam got argumentative.
Communication and Design
Customers have mixed opinions on Sam's communication and design skills. Priyank Vira and Kathy Venaglia mentioned that Sam was great at taking their ideas and running with them. In contrast, N. J. mentioned that they trusted Sam too much and didn't get the worth they paid for.
Customer Service
The reviews suggest that Sam's customer service is a mixed bag. While Priyank Vira, K. Shelton, Kathy Venaglia, and Doreen Redman had positive experiences, Daneel Merrill had a poor experience, citing that Sam was argumentative when complaining about the work.
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