Transform Your Space. Transform Your Life.
At Neal's Wood Floors, we're proud to have been serving the flooring needs of Connecticut residents and businesses since 1977. Our commitment to providing exceptional customer service, unparalleled quality, and unwavering dedication to our craft has earned us a reputation as one of the premier flooring companies in the state.
Our History
From our humble beginnings to our current status as a leader in the flooring industry, Neal's Wood Floors has always been driven by a passion for delivering exceptional results and building long-lasting relationships with our customers. Our knowledgeable staff has extensive training in the ever-evolving world of wood flooring, ensuring that every project is approached with expertise and precision.
What Sets Us Apart
At Neal's Wood Floors, we believe that every customer deserves a unique and exceptional experience. That's why we've designed our showroom to provide an immersive and informative environment, allowing you to explore our vast selection of prefinished and unfinished hardwood, laminated wood, and other flooring products. Our comprehensive services include selection, sales, installation, and refinishing, ensuring that every step of the process is handled with care and attention to detail.
Our Products
Our extensive product line features a wide range of prefinished and unfinished hardwood and laminated wood flooring options, including:
- Natural unfinished hardwood floors
- Prefinished hardwood floors, including solid, engineered, and floating floors
- Hardwood laminate flooring that never requires refinishing
- Decorative parquet flooring and ornamental borders
- Medallions and custom inlaid woodwork
Whether you're looking for innovative prefinished flooring or timeless solid woods, our range of products is designed to meet the diverse needs of homeowners and businesses alike.
Our Services
At Neal's Wood Floors, we understand that every customer has unique flooring needs. That's why we offer comprehensive services, including:
- Selection: Our knowledgeable staff will work with you to choose the perfect flooring solution for your design demands and budget.
- Sales: No gimmicks - just exceptional products and expert advice.
- Installation: Our experienced team will ensure a seamless and efficient installation process.
- Refinishing: Our refinishing services can uncover the beauty of any wood floor, restoring it to its former glory.
Visit Us
We invite you to explore our state-of-the-art showroom at 7 Business Park Drive, Branford, CT 06405. Our hours of operation are Monday through Friday, 9:00 am to 5:00 pm, and Saturday, 9:00 am to 1:00 pm. Contact us at 203-488-4915 for a consultation or to schedule a visit.
Let Us Help You
At Neal's Wood Floors, we're committed to helping you find the perfect flooring solution for your home or business. Contact us today to learn more about our products and services, and experience the Neal's Wood Floors difference for yourself.
Summary
The reviews for Neal's Flooring are mixed, with both positive and negative experiences being shared. The majority of customers have reported having a positive experience with the company, praising their work quality, professionalism, and customer service. However, there are a few instances where customers have had negative experiences, citing poor communication, lack of transparency, and subpar quality of work.
Quality of Work
Several customers have commented on the excellent quality of work delivered by Neal's Flooring. They have praised the company's attention to detail, professionalism, and high standard of workmanship. Many have reported being completely satisfied with the final result, with some even stating that they couldn't believe the transformation.
Customer Service
Customers have also praised the company's customer service, citing friendly and helpful staff, prompt communication, and a willingness to go above and beyond to ensure customer satisfaction. This has contributed to a positive overall experience for many of the customers who have reviewed the company.
Problems and Issues
However, there are a few instances where customers have reported having issues. Some have cited poor communication, with the company failing to address concerns or provide adequate solutions to problems. In one instance, a customer reported having a cracked wood floor due to the company's failure to conduct humidity tests before installation. Another customer reported that the company did not stand behind its warranty and failed to resolve a problem amicably.
Be the first to review Neal's Wood Flooring.
Write a Review
