At Stepping Stones Custom Floors, we pride ourselves on being the premier flooring destination in Cedar Rapids, IA. Our mission is to provide the highest quality flooring products and exceptional customer service to our valued clients. We understand that your flooring is a crucial part of your home's decor, and we hold ourselves to the highest standards to ensure that you receive the best possible results.
Our Story
Our founder, Tasha Stone, has over 20 years of experience in the flooring design and sales business. Her passion for flooring and commitment to excellence led her to open Stepping Stones Custom Floors, where she could hand-select the finest products and provide personalized service to her clients. Tasha's expertise has earned her recognition in the Greater Cedar Rapids Area Home Builders Association Parade of Homes, and she is dedicated to bringing the latest trends and styles to her customers.
Our Services
At Stepping Stones Custom Floors, we offer a wide range of flooring options to suit every taste and budget. Our extensive collection includes hardwood, carpet, tile, LVT, LVP, and linoleum from top manufacturers such as Shaw, Mannington, Coretec, Interceramic, Iris, Daltile, Marazzi, Stonepeak, Casabella, Portercraft, Paramount, Bella Cara, Lifecore, Aayers, Mohawk, and Engineered Floors. Our team of expert flooring installers is dedicated to providing flawless installations that exceed our clients' expectations. We pride ourselves on our attention to detail, professionalism, and commitment to customer satisfaction.
Why Choose Stepping Stones Custom Floors?
We are a locally owned and operated business that is dedicated to serving the Cedar Rapids community. We operate with integrity and honesty, and we guarantee to beat our competitors' pricing. Our clients come back to us time and time again because they know they can trust us to provide the best products and services at unbeatable prices. We offer price matching, so you can be confident that you're getting the best deal possible.
Our Promise
At Stepping Stones Custom Floors, we promise to provide you with an exceptional flooring experience. We will work with you to understand your unique needs and preferences, and we will use our expertise to guide you through the selection and installation process. We stand behind our work 100%, and we guarantee that you will be thrilled with your new flooring.
Customer Experience
Stepping Stones Custom Floors has built a reputation for providing an exceptional customer experience. Many customers have praised the company's staff, particularly Tasha, for being easy to work with, patient, and attentive. They have been instrumental in helping customers choose flooring options, ordering samples, and making the decision-making process seamless.
Quality of Work
The quality of work done by Stepping Stones Custom Floors has also been praised by many customers. They have been impressed with the quality of the flooring products, the installation process, and the attention to detail. One customer reported that the new backsplash installed by the company was beautiful, while another customer was thrilled with the results of their bathroom remodel.
Communication
The company's communication skills have also been praised by customers. They have reported that the staff was able to answer questions clearly, provide transparent pricing, and keep them informed throughout the process. One customer even mentioned that the staff was able to think on their feet and quickly resolve any issues that arose during the project.
Negatives
However, one customer did report a negative experience. They felt rushed during the decision-making process and didn't feel like they were able to fully explore their options. Additionally, they were not given the opportunity to upgrade their selection, even if they were willing to pay the difference.
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